Husky Heating And Air Conditioning

Heating & Air Conditioning
2104 Highway 7 West, Unit 17 & 18 ON L4K 2S9
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96%

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Reviews by rating (past 12 months)

Reviews for Husky Heating And Air Conditioning

Average customer rating:
9.7 10 (311 reviews)

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Hal Palter in Newmarket
Hal Palter in Newmarket
1 review Markham, ON
9/10

Recommendation

In May 2017 we began searching for a supplier to replace our aging furnace and air conditioning system. We invited 4 companies in order to have competitive bids and to see how each would handle the unique characteristics of our small basement space.

We selected Husky for several reasons: we liked the product offering and we liked their sales rep, Serguei, who had many years of service experience before becoming a sales rep.
Serguei had the gift of being able to explain technical issues in a straightforward, understandable way. As a result we had confidence in his recommendations.

The removal of the old equipment and the installation of the new Lennox High Efficiency Furnace and Air Conditioning System took place in one day in mid-June, 2017. The installation team - Sam and Ali - did an excellent job.
We have now been through a complete cooling season and a complete heating season and we are delighted with our new system.

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Company Response

Hello Hal in Newmarket, thanks for the review, we appreciate it alot. Victoria and the Husky Team.

julia in Vaughan
julia in Vaughan
0 reviews Vaughan, ON
10/10

AC & Humidifier installation and maintenance

Installation a year ago was fast and well done.
Maintenance both in the fall for the furnace/humidifier and in the spring for the A/C has been well done. Mechanics are knowledgeable and friendly, taking good care of the home. I would recommend Husky to anyone looking for a new A/C unit and humidifier and subsequent maintenance.

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Company Response

Hi Julia, thanks for the revivew, really appreciate it. Victoria and the Husky Team

wayne in North York
wayne in North York
1 review Toronto, ON
10/10

New Air conditioner, North York

Husky Heating And Air Conditioning
905-761-9482
2104 Highway 7 West, Unit 17 & 18
ON
L4K 2S9
CANADA

Called for a quote on Thursday and had a quote from Dmitri by 9:15 AM on Friday. After receiving quotse from 2 other contactors, called Dmitri and had a installation appointment scheduled for Monday at 9 AM.
Jenissie and Clifford arrive on time and completed the installation in 2:30 hours. They were professional and courteous. They used drop sheets to protect our carpets and cleaned up the work site upon completion. They fully explained what they were going to do and explained the operation of the new unit when they were finished. 100% satisfied with price and service fom Husky. Will contact Husky the next time we need any maintenance or heating or air conditioning products

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Company Response

Aug 28, 2018, Hi Wayne, thank you for the wonderful review, everyone has been notified of how happy you are. We appreciate you taking the time to document your experience. Thanks again. Victoria and the Husky Team

Private User
Private User
Private User reviews Vaughan, ON
10/10

A/C

I called Husky for a quote - they were lower in cost than from my usual place that I deal with. They replaced the a/c the same day. The service was excellent, friendly and professional. I will use them again.

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Company Response

Hi, thanks for the great review. We appreciate it. Victoria and the Husky Team

griccite in Bolton
griccite in Bolton
2 reviews Vaughan, ON
10/10

New Furnace and Air Conditioning

On Wednesday August 8th I had Jenissie and Clifford install my new furnace and air conditioning unit. They arrived promptly at the scheduled time and introduced themselves to me. They continued to prepare workplace by placing runners down from the front door to the basement. They worked efficiently and work was performed to satisfaction. Upon completion Jenissie demonstrated the operation and removal of the air filter and cleaning procedures for humidifier. Jenissie even suggested that the living room cold air return should be clear of furniture to ensure maximum efficiency and costly future repairs if cold air return was blocked.

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Company Response

Hi, Both Jenesie and Clifford have been informed of how happy you are. We thank you for the wonderful review. Victoria and the Husky Team

Steven C. in North york
Steven C. in North york
2 reviews Toronto, ON
10/10

Excellent AC repair with no upsell pressure

Our situation sounds like a cliché: AC broke during a heat wave (that was also a long weekend). We wanted a quick and simple repair, without being pressured to buy a new system. After searching reviews for various other companies (Climax, Cozy Comfort, Reliance, etc.) we decided to take a chance with Husky. Although, given the number of positive reviews, perhaps it wasn't much of a gamble.

I called Husky and spoke to Victoria, who was polite and professional. She took my information and gave me a service window of four hours. Within the first hour, Ruslan phoned me to report that he was on his way. Upon arrival, Ruslan quickly replaced the capacitor and got the AC unit working again. He was thorough, and checked the refrigerant levels and interior condenser coils. There was never any pressure to buy a new system or parts that we didn't need.

My only criticism is that my credit card number was written down in order to process payment. I would rather pay with a portable point-of-sale terminal. However, I'm guessing that this approach is cheaper, and other companies might do the same thing.

Overall, we are very happy with the service received, and would highly recommend Husky to others. Our HVAC system is over 20 years old. We will probably have it replaced within a year. When we do, Husky will be our first choice.

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Company Response

Hi Steven, thanks for taking the time to document your experience, we are happy you chose us, Ruslan and Victoria have been notified of how happy you are. Victoria and the Husky Team

matthew giulianelli from Etobicoke
matthew giulianelli from Etobicoke
2 reviews Toronto, ON
8/10

Update: Turns out

Husky came and installed a brand new Lennox furnace at my place a little under two years ago. The installers were professional and appeared to have done a decent job. Unfortunately, the furnace has been leaking water all over the floor for the last 3-5 months and when I called them to come have a look, they told me that they only guarantee their work for a year and that the rate would be $120 an hour because it was after hours. I was disappointed because it seemed that they had hung me out to dry. I turned to Homestars, where i left an honest review about how i felt . Later the next day i got a call from service manager at Husky who was concerned about the review, but also took the time to explain what was happening and that it wasn't my furnace and that it was my ac condenser drain plug(i believe) that was clogged. Understanding this makes it easier for me as a consumer to realize that this is something that was likely caused by all the dust in my renovations and that it wasn't anything that was caused by a poor install.

all that being said, it would be nice if the people answering the phones had some product knowledge to help their clients understand their issues, because a response of "we only guarantee our work for one year" is absolutely unacceptable as a response. Find out what issues I'm having and try to get someone educated on the matter on the phone to help me understand why i need to pay another $100 for a service on top of the close to $5k I already paid for a new furnace. I was told that this is a very common issue, so this should be something even those answering the phone have some idea about. I was fine to pay the amount for the service once it was explained to me.

At the end of the day, their installers are polite professionals who i felt did a good job. I'm giving them 8 stars because of this ordeal.

Thank you to Homestars for giving us this platform to keep both merchants and customers honest.

0 of 1 people found this review helpful.
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Company Response

August 20, 2018: Thank you Matthew for updating your first review. Please understand we provided you with an additional one year of free diagnostic warranty at the time you purchased your equipment. Your install was Dec 2016, therefore the one year had already elapsed. There is always a diagnostic fee following the one year warranty period we provide after any installation (this is on top of the factory warranty). The Emergency After Hours Service Fee is $ 129.00+tax and was explained to you on the phone, but you declined Service turning to the internet to express your feelings not realizing that your own renovations were the cause of your flood issue. We want to impress to all clients the importance of not waiting 3-5 months as this client did. We would appreciate it Matthew if you can remove any pictures you submitted as this issue was nothing to do with our equipment. Thank you Homestars for giving us this platform to keep Merchants honest. Victoria and the Husky Team.

JW
JW
2 reviews Vaughan, ON
10/10

New A/C

Husky did a great job in replacing my air conditioning, fast response, flexible schedule, good price. Thanks to Dominic, Jenissie and Clifford for the excellent work.
We would highly recommend Husky Heating and Air conditioning to our friends.

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Company Response

Hi JW, thanks for this review, it means alot. The installers have been notified of how happy you are. Victoria and the Husky Team

Anoop in Toronto
Anoop in Toronto
2 reviews Ajax, ON
10/10

Heating/Air conditioning/Tankless Water heating

We were looking for a quote to upgrade our furnace and AC and took several quotes from the market. Husky beat all the quotes and also we decided to install the tank-less water heater. The estimates given to us including AC/Furnace/Tank-less water heater was less than others who provided the quote for AC and Furnace. The installation was great and people who came for installation was really great and pleasing. I would strongly recommend husky. They are really great to deal with and they give you the best quote available in the market.

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Company Response

Hello Anoop, Thanks for the wonderful review; do you remember who the installers were? I would love to give them this review and to send them thanks. We appreciate your business. Victoria & The Husky Team

Rahman in Ajax
Rahman in Ajax
1 review Toronto, ON
10/10

AC Maintenance

I would highly recommend Husky for their professional work and amazing customer service. The technicians are very helpful and were very quick to resolve all the problems that we had. Keep up the great work!

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Company Response

Hello Rahman in Ajax, thanks very much for the review. I will let the service technician who serviced you today know that you are very happy. Victoria & the Husky Team

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Husky Heating And Air Conditioning

Welcome to Husky Heating And Air Conditioning. We're an authorized Carrier and Lennox heating and cooling contractors. Quality solutions for all your central heating and cooling systems. Contact us today!

CATEGORIES
Heating & Air Conditioning
PRODUCTS
Furnace, Air Conditioner, Tankless Water Heater, Humidifier, Air Cleaner, Fireplace , Heat Recovery Systems, Hepa Filters, Duct Cleaning, Ductless Air conditioner, Roof tops.
SERVICES
Sales, Service and Installation of Residential and Commercial Heating and Cooling Systems Provincial and Federal Rebates for Energy Saving Systems Standard, Medium, and High Capacity Air Filtration Systems Gas/ Heating And Cooling Systems Indoor Humidifier and Quality Systems Forced Hot/Cool Air Systems Ductless Systems Energy saving programmable Thermostats Expert Trouble Shooting and Diagnosis Preventive Maintenance Programs and Spring & Fall Check Ups Sales of Replacement Filters and Pads 24-hour repair and emergency Breakdown Services Free Estimates for Replacement of your existing HVAC System
BRANDS
Lennox, Carrier, Rinnai, Aire Flo, Payne, General Aire, Honeywell
SPECIALITIES
Nate Certified Company, no subcontractors
WEBSITE
http://www.huskyair.com
YEAR ESTABLISHED
1974
NUMBER OF EMPLOYEES
20
PAYMENT METHOD
Visa, Master Card, AMEX, Financing, Personal Cheque
LICENSES
G2 Gas licences, Commercial and residential Refrigeration Mechanics, Nate Certified, Air System Des
MEMBERSHIPS
Vaughan Chamber of Commerce, HRAI, BBB
LIABILITY INSURANCE
Yes
DIPLOMAS
Humber College Energy Management, HRAI skill tech academy
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
10 Years
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