Leaky claw foot (cast iron) tub
I have the original cast iron, claw foot tub in a 100-year old house. The tub had a number of leaks which John K identified and explained. The faucet, as well as the drain and overflow pipes, needed replacing. I had to decide whether to replace the entire tub or repair it. I explored my options but realized I needed help making this decision so Dave R came by to help me decide, offering helpful and honest advice in his consultation. Robyn and Tracey located hard-to-find parts and kept me informed of the order status. John performed the repairs. He was also kind enough to help me place rubber pads under the claw feet (the original ones had cracked), and he replaced a rusted connector on the shower head assembly. I wasn't expecting this additional work, but really appreciated it. The whole team was friendly, expeditious, and great to work with. I really feel I got great value for the money. I'd have no reservations recommending or working with the Hoerner team again. Great work, guys!
- Approximate cost of services:
- $1,000.00
- Company Response
Hi Danny
It is so fun responding to such a lovely and positive review. You are so great to recognize all the staff- and "WOW" remember everyone's names. I need to give you a 10/10 for that alone for recalling 4 of our employee names- amazing. We thank you so much for your wonderful detailed feedback and all the employees thank you for their individual recognition. We strive every day to reach all 6 Hoerner Pledges and we hope we came close on this job. Thanks so much and we hope you remember us if you have any plumbing, heating and drain jobs in the future.
Have a great day- thanks for letting Hoerner be of service to you-Cheers Tracey