Hoerner Heating & Plumbing

Plumbing
Toronto ON M4K 2R1
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Hoerner Heating & Plumbing
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Reviews for Hoerner Heating & Plumbing

Average customer rating:
9.8 10 (739 reviews)

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Michael K. from Toronto
Michael K. from Toronto
2 reviews Toronto, ON
10/10

Fast, efficient, friendly

Claire did a great job of solving the mystery of why a tap was running slow. i had replaced a valve, but the installer had switched supply pipes, so it did not help. She found it right away, and replaced the faulty valve. Very happy with the service.

Approximate cost of services:
$133.00
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Company Response

Thank you so much for your great review for Claire. Hoerner Heating & Plumbing is happy to hear Claire was able to solve your piping issue. We look forward to helping you in the future. Regards, Tracey.

Heather in Toronto
Heather in Toronto
6 reviews Toronto, ON
10/10

Toilet not properly flushing.

I have been having problems with a slow flushing toilet. John K the technician from Hoerner plumbing was very helpful in figuring out what the problem was as well as giving me some advice about another issue with the same toilet. He and Rafiq K (a second technician) went beyond the basic service standard. Much thanks to Hoerner Plumbing.

Approximate cost of services:
$0.00
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Company Response

It is so fun to receive reviews. The technicians truly appreciate getting recognized in a review. We work very hard at Hoerner to create a team who really enjoys working with people and their craft. Our constant mission it to create professional work with a happy and professional team of individuals. Thank you so much for your feedback it makes a big difference to our team.
Best Tracey

Peter  from Toronto
Peter from Toronto
3 reviews Toronto, ON
10/10

KItchen Reno

Dave and John were great. Very professional, diligent, well versed in their trade, clean and worked well together. With almost 40 years in the home renovation business, I need my trades to tackle projects with minimal supervision and the upmost skill. The professionals at Hoerner do just that. Well done lads, take a bow - you deserve it.

Approximate cost of services:
$4,000.00
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Company Response

We totally celebrate the positive reviews here at Hoerner. Our job is only to make happy customers. I thank you so much for writing this. The techs will be so thrilled when I share it with them. We hope to be of service in the future.
Thank you for the work Tracey

Caroline in Toronto
Caroline in Toronto
1 review Toronto, ON
10/10

Plumbing

Very Highly recommended.
I have small children at home and staff were very friendly and courteous. I will recommend this company to anyone needing plumbing work. Very good customer service experience.

Approximate cost of services:
$150.00
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Company Response

How kind of you to take time to write a review. Being at home with small children who has the time. We totally appreciate your kindness in writing this review. We are always trying to improve our customer service so thank you so much for your feedback. Best Tracey

Mitch in Toronto
Mitch in Toronto
3 reviews Toronto, ON
10/10

Service

On Monday, we had a pipe repaired and a radiator relocated on the main floor of our house. John and Rafiq were on the job before lunch and worked until well passed 5:30 that afternoon. Both were very courteous and attentive to our concerns. John is quite knowledgeable in his field and Rafiq an eager apprentice willing to learn. My husband and I are more than satisfied with the work done. We would recommend Hoerner to anyone who wants plumbing done professionally.

Approximate cost of services:
$1,000.00
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Company Response

Wow- thanks so much for taking the time to do this review. Our number one goal is customer service. We are so pleased that you have taken the time to write a review.
Thank you for allowing Hoerner to be of service to you. We hope to have another opportunity to be of service to you in the future when needed.
Thank you so much Tracey

Bruno in Toronto
Bruno in Toronto
1 review Toronto, ON
10/10

Repaire hot water heating pipes

John and Andrew were prompt, courteous, professional and competent. They did their work as promised and on time and cleaned up afterwards. They did an excellent job and I would recommend them and the company highly. The company was professional and responsive in its communications with me.

Approximate cost of services:
$1,200.00
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Company Response

Hey Bruno
Thanks so much for taking the time for Hoerner to write this. We really are thrilled to hear that our clients are happy. At the end of the day customer service is what we are about.
John and Andrew will love the feedback. Cheers Tracey

Danny in Mississauga
Danny in Mississauga
1 review Toronto, ON
10/10

Leaky claw foot (cast iron) tub

I have the original cast iron, claw foot tub in a 100-year old house. The tub had a number of leaks which John K identified and explained. The faucet, as well as the drain and overflow pipes, needed replacing. I had to decide whether to replace the entire tub or repair it. I explored my options but realized I needed help making this decision so Dave R came by to help me decide, offering helpful and honest advice in his consultation. Robyn and Tracey located hard-to-find parts and kept me informed of the order status. John performed the repairs. He was also kind enough to help me place rubber pads under the claw feet (the original ones had cracked), and he replaced a rusted connector on the shower head assembly. I wasn't expecting this additional work, but really appreciated it. The whole team was friendly, expeditious, and great to work with. I really feel I got great value for the money. I'd have no reservations recommending or working with the Hoerner team again. Great work, guys!

Approximate cost of services:
$1,000.00
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Company Response

Hi Danny
It is so fun responding to such a lovely and positive review. You are so great to recognize all the staff- and "WOW" remember everyone's names. I need to give you a 10/10 for that alone for recalling 4 of our employee names- amazing. We thank you so much for your wonderful detailed feedback and all the employees thank you for their individual recognition. We strive every day to reach all 6 Hoerner Pledges and we hope we came close on this job. Thanks so much and we hope you remember us if you have any plumbing, heating and drain jobs in the future.
Have a great day- thanks for letting Hoerner be of service to you-Cheers Tracey

wdw9999 in Toronto
wdw9999 in Toronto
1 review Toronto, ON
10/10

Water Softener Installation

I have used Hoerner for a few different things, most recently the installation of my water softener. They told me I would notice a difference in my water, but I thought that I would have to 'look' for it. I didn't. My hair feels better, I use less detergent in the washing machine and I don't have the residue in the sinks that I had before.

The staff are prompt, efficient, knowledgeable and reliable. Claire was extremely helpful in explaining everything to me during the repair of my water heater and both her and Dave were very thorough with the water softener.

These guys know what they're doing and I highly recommend!

Approximate cost of services:
$2,300.00
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Company Response

Oh thanks so much for that feedback. So cool to hear the improvement with hair, detergent and residue in the sink. Hoerner loves to get the feedback from our clients. Claire and Dave will enjoy getting the feedback both on their services and on the results of the whole house water softener. Thanks again for taking the time to write this review. Tracey

Allison from Toronto
Allison from Toronto
4 reviews Toronto, ON
10/10

Bathtub Fixtures

We are thrilled with the excellent service that we have received from Hoerner Heating & Plumbing!
Kim arranged our inspection and repair in a prompt, convenient and courteous manner.
Claire, our technician, was knowledgeable, meticulous and thorough with her service.
The end result has left us happier than we could have imagined!

Approximate cost of services:
$1,400.00
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Company Response

Allison Thank you so much for this review. Kim and Claire will be thrilled to read this. Hoerner is always striving to meet our clients needs. However we are so pleased when we receive this type of positive feedback. Thank you so much for taking the time to write this review.

K. R. Reid from WALLENSTEIN
K. R. Reid from WALLENSTEIN
3 reviews Toronto, ON
10/10

Full replacement and installation of furnace and tankless hot water combination unit

We have just had a 3 day whirlwind in having our 20 year boiler and hot water tank replaced. We selected Hoerner Heating & Plumbing after obtaining a few quotes to complete the job. Andrew recommended an IBC 20-125 combination boiler and on demand water heater which is one of the most efficient systems currently on the market. We couldn’t be happier with the end result. The professionalism of the team is second to none. Good work ethic, protected the areas required and cleaned up after the work which was a big job. I would highly recommend Andrew and his team to anyone and I take great pleasure in supporting a fellow Torontonian and neighbour.

Approximate cost of services:
$11,890.00
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Company Response

Thank you so much for this review. It was certainly a pleasure working for you. Our team is very passionate about their work and particularly love the boiler installs. Around Hoerner Heating the boiler installs are really enjoyed and seen as an art form. The team will be so happy when I share this review with them. Thank you so much for taking time out of your busy day to write this.
Cheers Tracey

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Hoerner Heating & Plumbing

Hoerner Heating & Plumbing is a locally-owned and family-operated business specializing in Plumbing, Hydronic heating, Drains, and Heat pumps (Air conditioning).
Plumbing is your go to service provider for all your plumbing needs.
Our expert team understands the importance of plumbing, heating, air conditioning, and drains.
Our team is equipped with the knowledge to determine the best solution for your specific needs.
We are trained professionals that excel in installing and maintaining hydronic heating systems, drains, plumbing, and heat pumps(air conditioning) offering you optimal comfort and energy efficiency.
Understanding the importance of plumbing, hydronic heating, drains, and heat pumps (Air conditioning), we can provide expert knowledge on how the system works.
Count on us for top quality service in reliable hydronic heating that delivers exceptional warm-throughout your home.

We are a fully insured and licensed plumbing and heating company.

Hoerner Heating & Plumbing
At Hoerner, there is an operator on Duty 24/7, so you will always speak with a live customer service person to communicate any of your issues with frozen pipe repairs, sump pump repairs, toilet repairs, faucet repair, drain repair, and any other emergencies.
At Hoerner, the technician provides an upfront price option or options at your home before the work begins for work such as water heater install, heat pump/air conditioning install, drain install, and repipe install before they begin.
At Hoerner, our trucks are well-stocked with plumbing and heating parts, often we can do it all with just one service call for a boiler repairs, water heater repairs, and radiator repairs.
When Hoerner visits your home, we clean up after all our work like we were never there. Drain digs and Boiler installs require extensive clean up.

Why we value the work we perform.
Service and installation create a valuable role in increasing the value of the homes. The performance of all the equipment, and fixtures in the home creates a better quality of life.

CATEGORIES
Plumbing, Heating & Air Conditioning, and Drain Services
PRODUCTS
PLUMBING INSTALLATION Toilet Install Faucets Install Premium faucets install Tankless water heaters install. Sewage ejectors install Sump pump install Hydronic Heating Install WATER HEATER INSTALL Tankless water heater install Tank water heater install Heat pump water heater install HYDRONIC HEATING INSTALLS Install & service high-efficiency boilers for your home install Boiler install Radiant floor heating systems install Radiators Install. BOILER REPLACE OIL BOILERS DRAINS INSTALL New Drain pipes install Camera inspection drain install Mainline backwater Install Sink drain install FURNACES AIR CONDITIONERS HEAT PUMPS
SERVICES
PLUMBING REPAIR Toilet repair Faucet Repair Premium faucets repair Tankless water heaters repair Install Sewage ejectors Install sump pump. HYDRONIC HEATING Tankless Water Heater repair High-efficiency boiler repair Mid-efficiency Boiler repair Radiant floor heating repair. Radiator repair WATER HEATER REPAIR Tankless water heater repair tank water heater repair DRAIN REPAIR Clogged and blocked pipes and drains repair Camera inspection of drain repair Mainline backwater valves repair Sewage ejector repair Sump pump repair AIR CONDITIONER INSTALL & REPAIR FURNACE INSTALL & REPAIR HEAT PUMP INSTALL & REPAIR
BRANDS
BOILER NTI Boilers, Viessmann Boilers, Laars Boilers, Slant Fin Boilers, Weil McLain, Boiler Combi heating systems (condensing units) TANKLESS WATER HEATERS Navien and Rinnai WATER HEATER TANKS AO Smith, Bradford White, John Wood, Rheem, FAUCETS Moen faucets, Delta faucets, Kohler faucets, Grohe faucets, American Standard TOILETS Toto Toilet, American Standard toilet, PRODUCT Bio Clean-Drain liquid, Rydlyme Adey Mitsubishi Heat Pumps Mitsubishi Mini Splits Emergency Plumbing
STYLES
Hydronic Heating systems. Efficient. Professional. Old and New heating systems. Gas systems. Stelrads Emergency Service 24/7
SPECIALITIES
Tankless water heater install Radiant floor Install High efficiency boilers Install Bradford white combi core Replace Boiler combi units install Drain camera inspection Backwater water valve install and maintain. Building Trap Removal New water service Install Repipe house Install Sump pump install Heat pump/Air conditioning install Drain digs, Drain repairs,and Drain installs Radiator installs Basement Back ups Sump pump rebates Backwater valve rebates Heat pump rebates Emergency service 24/7 live customer service person answers the phone.
WEBSITE
https://www.hoerner.ca
YEAR ESTABLISHED
1991
NUMBER OF EMPLOYEES
17
PAYMENT METHOD
Credit Card,Cheque,Cash
LICENSES
gasfitter,plumber
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
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