Hickory Dickory Decks

Decks
Toronto ON M4G 2L1
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Hickory Dickory Decks
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96%

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Reviews for Hickory Dickory Decks

Average customer rating:
9.6 10 (453 reviews)

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Bill Hotson in Mississauga
Bill Hotson in Mississauga
1 review Mississauga, ON
10/10

new backyard deck

I would highly recommend this company. After waiting for other estimates from non-existent contractors, Geoff Aucoin came through with a detailed plan and a fair price in a matter of days. My new composite deck was installed sooner than I expected, approximately one month later. Fred and Art did a fantastic job. This deck is SOLID. They are expert craftsmen shown by their quality work and attention to detail. They showed up early and worked hard all day despite the unseasonably hot and humid weather. The deck was completely finished and the area expertly cleaned within a week. I cannot be more pleased with the results.

Approximate cost of services:
$16,000.00
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Company Response

Hi Bill,

Thanks for taking the time to write a review. The Fiberon Horizon Burnt Umber colour looks great and the design worked out perfectly. Enjoy the deck and the hot tub.

Take care!

Geoff

Private User
Private User
Private User reviews Markham, ON
10/10

New Deck

We had an extremely positive experience with Hickory Dickory Decks from beginning to end.

We were starting virtually from scratch in terms of concept, design, price and permits of our tiered composite deck. Our HDD representative, Steve Hall, could not have been more helpful. He was extremely patient with us, providing various design suggestions and making additional changes at our request. He was also very transparent re: costing, providing us with several options. The pricing ended up being very competitive. Steve was also very helpful in navigating the building permit process with the City of Vaughan – something with which we were not familiar. This was especially beneficial given our home is located within a heritage area and had additional requirements.

Steve clearly outlined the ultimate construction schedule. All facets of construction were on time. His construction team was very professional and detailed. They were also unceasingly polite, friendly and easy to deal with, despite this summer’s unbearable temperatures. We appreciated the fact that they left the work site clean after each day of work.

The final finished product was of a very high quality. The deck and rails are beautiful. The stairs were quite intricate but their carpentry work was outstanding. The end result is a beautiful outdoor area that is a well used and much loved extension of our home.

We are very, very pleased with HDD. Thank you, Steve and crew!!!

Denis and Heather Kelly
Thornhill, ON

Approximate cost of services:
$0.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you Denis, Heather & Erin,
The pleasure was ours. Your family was amazing to work with/for. Thanks for taking such good care of the team while we were there. It was worth the time invested to get the design right for you. Definitely a special space you have there.

Rick in Kitchener
Rick in Kitchener
1 review Kitchener, ON
0/10

Deck

This company is the worst in customer satisfaction. I had them install a composite deck from them. The deck fell apart in 5 years. I complained about it. The told me the company went bankrupt and is out of business. So there was no recoarse. A few years later I approached them and they said they would rebuild it at cost for $16000. I shopped around and found a deck builder that rebuilt the deck with the same product for $5000 less and included more features. Do not go with this deck builder until you shop around. Very expensive and questionable customer service. They don't care about you after they got your money.

Approximate cost of services:
$16,000.00
6 of 7 people found this review helpful.
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Company Response

Hi Rick,

First of all we would like to apologize for the issues you had with your decking product. The composite decking industry has gone through a learning curve and unfortunately some of the 1st and 2nd generation products have not held up as warrantied by their manufacturers and some have gone out of business. We had no way of knowing when your deck was installed that the manufacturer would have material issues. We have always warrantied our workmanship but the material warranty has always come from the manufacturer which unfortunately in your case went out of business. Our Kitchener/Waterloo rep did his best to help by visiting your site and by providing you with a quote for an alternative product with a discount for a Fall build. You chose to go with a different contractor and we are happy your deck issues were resolved. To say our company is the "worst in customer satisfaction" and to say we don't care about our customers after we have your money is completely false and unjust. We returned your phone calls and did our best to come up with a reasonable solution to your issues. We want to thank-you for initially choosing our company for your deck project and although there is not much we can do when a manufacturer goes out of business we do apologize for the issues you encountered with the product. I hope you are enjoying your new deck.

Hickory Dickory Decks Management

Heather I.
Heather I.
6 reviews Mississauga, ON
10/10

Update to deck and railings

Bob, Richard and team were great to work with. Unfortunately the heat slowed them down but the wait was well worth it. New deck edge looks fantastic - removed cedar and replaced with composite. The new metal railing looks so fresh ... and low maintenance. Additionally replaced the 'builder grade' rail on front porch with glass panels .... love it! Workmanship is fantastic! Highly recommend and already have done so.

Approximate cost of services:
$6,200.00
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Company Response

Thank you Heather for the opportunity and your enthusiasm for the project. The new ETP rail and the pergola look really terrific . It was a relly fulfilling project . Thanks again!
Bob.

Petra in Aurora
Petra in Aurora
2 reviews Aurora, ON
10/10

Low Maintenance Front Porch

Steve and his team did a great job on our low-maintenance front porch!! (I think the before and after photos say it all!!) Special mention to Summer who is fantastic - very detailed oriented, kept us informed and very committed to her work. Thank-you so much!!

Approximate cost of services:
$9,800.00
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Company Response

Hi Peter,

Thanks again for your business and writing the review. Your deck looks great!

Steve

Mary in Maple
Mary in Maple
1 review York Regional Municipality, ON
10/10

Resurface deck

Very happy with hickory deck or deck . Would recommend to anyone. Workmanship amazing. Great staff. Work done in time and they always leave your place clean. They called back to see if you are satisfied with the work.

Approximate cost of services:
$24,000.00
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Company Response

Hi Mary,

Thank-you for your business and I am glad you are happy with your deck. It looks great. Take care!

Peter

Anna
Anna
2 reviews Mississauga, ON
10/10

New deck

We recently hired Rob Hendriks and his team to build our new deck. From the beginning, we found Rob very professional, friendly and helpful. We really appreciated that he worked with us to design a deck that looked great and also fit within our budget. He was very responsive to our family's needs: we had visitors coming to stay with us for a few weeks in the summer and he managed to fit our deck in between our holidays and the visitors coming. The timing could not have worked out more perfectly! When the job started, the crew worked until the job was done. They kept the work area neat and tidy and when all was said and done, you could hardly tell that work had been done in our back yard. The final product looked great! Rob made sure to go over the finished deck with a fine-toothed comb to fix any imperfections. (He also went out of his way to fix the gate to our backyard that had not been constructed properly!) We are very satisfied with the way the deck looks and feels. We really like the composite product that we chose and are happy with the low maintenance option. We would highly recommend Hickory and Rob Hendriks to anyone looking to build a beautiful deck in a timely and stress-free manner.

Approximate cost of services:
$20,000.00
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Company Response

Thank you Anna for your feedback. It was a pleasure building your family a new low maintenance deck. I know you will have years of enjoyment from it. Cheers.

dog lovers from Scarborough
dog lovers from Scarborough
8 reviews Minden, ON
9/10

New Composite Deck

We asked Hickory Dickory Decks to install our new deck on the advice of colleagues. We love our new deck and are very happy with it. Thank you to Geoff, the manager, for being patient with our many questions regarding the materials used in the construction of the deck and for helping us to get the paperwork for the permit completed. The installers, Kosal, Justin, and Cameron are fantastic people. They respected our property, were easy to communicate with, and always kept the jobsite clean. We initially thought the price of the job was a bit high, but after seeing the custom railings installed, and the high quality of craftsmanship, we now know that the overall cost was reasonable. Many of our neighbours have now seen the completed work and have been "wowed" by the results. Thank you, Hickory Dickory Decks, for your excellent work. We will be recommending your company to other potential deck clients.

Approximate cost of services:
$18,500.00
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Company Response

Hey guys,

Thank-you for posting your review. The Clubhouse PVC looks great along with the railings and all the landscaping you did. The guys enjoyed the cold drinks and shade under the awning. Enjoy the rest of the summer and thanks again for your business!

Geoff

Private User
Private User
Private User reviews Burlington, ON
10/10

460sqft PVC Deck w/ Pavillion

I had initially received a quote from a number of well known and fairly expensive deck builders prior to speaking to Jonathan Boyes and Hickory Dickory Decks. The other deck builders had excellent ideas when it came to design but what set Jonathan apart was that he could incorporate design into a deck that is very well built, will last long, and follows are regulatory requirements for your area. There would be nothing worse then investing a healthy amount of money into a project, only to have it removed later on due to issues with the city. it was very apparent after a short discussion with him that he knew what he was doing, and that ne knew how to build quality work. Jonathan was able to meet his scheduled on time, with no delays what so ever, was good to work with throughout the entire process, and did an excellent job in keep me informed of progress at all times! His team was very professional and paid close attention to detail. Overall we are very happy with the end product, it was built well and was less expensive than his competitors for this price point of the deck. There have already been quite a few of my neighbors asking for Jonathans information so they can build something similar after seeing the craftsman ship of his work.

Approximate cost of services:
$65,000.00
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Company Response

Hello,

Thank-you for your kind works and review. The design turned out beautifully. Enjoy the deck!

Jonathan

M. G. in Aurora
M. G. in Aurora
1 review Aurora, ON
8/10

Glass railings integrated into existing cedar deck

Steve Hall was wonderful working with! His attitude towards integrating glass panel railings into an existing 14 yr old cedar deck was refreshing. Communication/quoting process was easy and work completed as per the quote.

Approximate cost of services:
$4,000.00
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Company Response

"Was a pleasure helping you to rediscover a very beautiful view!
The frameless glass railings suit the space perfectly. Nice choice.
​~​Steve Hall​"​

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Hickory Dickory Decks

With franchises in over 60 cities in Canada, we’ve designed and built over 25,000 beautiful composite decks and have worked hard to earn our reputation as the best in the deck business.

To us, every project we undertake is not just a deck – it’s a Hickory Dickory Deck. That means it’s constructed to the highest standards using the best materials. It means it’s built by professional carpenters and craftspeople who adhere to the Hickory Dickory Decks philosophy and are careful to represent our brand well, every day. That means that you – our valued customer – will receive the best deck money can buy, backed by our complete satisfaction guarantee.

CATEGORIES
Decks
PRODUCTS
Composite and PVC Decks, Wood Decks, Gazebos, 3 Season Rooms, available with: lighting, planters, cabanas, arbors, pergolas, trellises, aluminum and composite railing.
SERVICES
DECKS.CA - Custom Deck Building, 1000's of Deck Ideas on-line, Deck Design and Consultation, ON-TIME Start and Completion, Full Service Lumber Yard , Permit Drawings and Engineering, Experienced Professional Carpenters
BRANDS
ARMADILLO, AZEK, CLUBHOUSE, GREENBAY DECKING, FIBERON, MOISTURESHIELD, TIMBERTECH, TREX, TRUNORTH, VEKA, ZURI. RAILING BRANDS - ETP METALS, CENTURY, ALMAR, FIBERON, TIMERTECH, TREX, INVISIRAIL
STYLES
Even with 25,000 decks built in Canada, our customers are still coming up with unique designs and functions. Customers come to us for "out of this world" unique, custom designs as well as to help fix the back porch...
SPECIALITIES
Composite and PVC Decks with long term warranties and unique custom designs
WEBSITE
http://www.decks.ca
YEAR ESTABLISHED
1987
PAYMENT METHOD
Cheque
MEMBERSHIPS
LANDSCAPE ONTARIO, NADRA, BBB
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
20 YEAR TO LIFETIME WARRANTIES ON COMPOSITE AND PVC DECKING BRANDS, 2 YEAR WORKMANSHIP WARRANTY
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.