Out On A Limb Tree Service

first off i hired him and paid in full, he said it was his policy which is not true what i hear. he did not finish and when ihave called he acts like he doesnt even know who i am. i had to call someone else to finish. and the comp i hired after out on a limb said this hapeneds all the time with out on a limb so just call anyone else but out on a limb