Pool Heater pilot won`t stay lit
I was in the process of finally getting to opening our pool and all was going relatively well with the exception of the pool heater pilot not staying lit. I called a few places on a Thursday afternoon only to be told that I`d be looking at over a week for a Technician to make it out to see me, which was very discouraging. We all wanted a nice heated pool for the weekend so I continued my search. I finally came across Gasfix and spoke to Jason, he was fantastic and said he could have his guy Scott come out the next day. Scott called me before heading over and was actually a lot earlier than I was told which was awesome!! Scott was prompt, very knowledgeable and totally Professional, he had that heater pulled apart in no time replaced the faulty part and had it up and going in less than an hour. He also took the time to do an array of tests and was on his way. First experience with Gasfix and it was a great one. Highly recommend!! Thanks Guys !!
- Approximate cost of services:
- $300.00
- Company Response
Thank you Lloyd for your review and for using Gas Fix to service your Jandy pool heater. In most circumstances, we can schedule a service call within 24 to 48 hours but if you catch us early enough, we may be able to get a technician out there on the same day. We try to give our customers a two hour time frame in which our technician will arrive and they do call first to let you know they are on their way. Scott is one of the most knowledgeable persons in the industry. He's the person other companies call when they can't resolve and issue with a pool heater or fireplace. Also, because we carry parts, we can take care of our customers that same day when parts are required. We are glad that you were able to use the pool for the long weekend and we look forward to dealing with you in the future. ~ Jason ~