Clera Windows And Doors By FM Industries

Windows & Doors Installation & Service
Head Office - 31 Pennsylvania Ave. Concord ON L4K 5V5
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Reviews by rating (past 12 months)

Reviews for Clera Windows And Doors By FM Industries

Average customer rating:
9.5 10 (2191 reviews)

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Michael
Michael
9 reviews Mississauga, ON
10/10

Replace basement master bedroom windows

We previously had Adam quote and replace our exterior doors, and my wife has used them in her town home.

Adam came by quoted us on all our windows and we moved forward with our most problematic windows.

He knew that our windows were installed on the old window frames and not on brick so was able to tell that the windows would need to be larger. His team came to measure and since they were exterior windows they didn't need to come in.

About two months later his installers came and did a great job, putting in the windows and putting in spray foam and trim around the windows. Despite getting attacked by wasps they were able to get the work done in an afternoon.

Really happy with their work, they have always been prompt, pricing is competitive and they stand behind their product.

Approximate cost of services:
$2,500.00
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Company Response

Michael , we feel honored that you have chosen Clera to replaced your windows. We know you will enjoy your new products for many years to come!

markhunter
markhunter
1 review Brampton, ON
10/10

Windows

The install crew were very knowledgable and did a great job
They were done in a couple of days,because of weather.

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Company Response

Our goal, lofty as it is, 100% customer satisfaction. Thanks for getting us much closer. Mark!

9/10

New Windows

When I checked the GreenOn website, Clera Windows was one of the vetted companies listed. Since I had previously heard of them and researched them, I decided to have them replace the rest of the windows in my house. Dennis did a fantastic job of helping me choose the windows that would suit my needs. The windows did take longer than expected to manufacture but I am happy that they are finally installed. The lead installer, Ranjan did a fantastic job of leading the crew. The job was finished with the day as expected. Enjoying the new windows and looking forward to saving on energy costs.

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Company Response

Thank you, Bertha, for writing such a beautiful review. We thank you for making
the effort and are truly happy that you're satisfied with Clera!

Sam
Sam
1 review Caledon, ON
8/10

Window Replacement

clerabestof.JPG Clera Windows And Doors By FM Industries
905-738-1870
Toronto
ON
CANADA

Dennis, the sales representative, was very helpful. He explained our options clearly and offerred sound alternatives to meet our specific needs. He also responds to phone and email messages quickly. The gentlemen who actually installed our windows were very clean, polite, respectful and professional. Our only disappointment was that the district manager was not nearly as diligent when it came to returning calls and emails. Still, despite this one issue, I would refer them to anyone considering replacing windows in their homes.

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Company Response

We love to read our customers reviews on their experiences with our company. We are very happy that yours has been a good one, Sam.

Graeme in Oshawa
Graeme in Oshawa
1 review Whitby, ON
10/10

Window installation

John and his crew did a really excellent job. Arrived on time, drop sheeted all window areas and installed windows in five rough openings without leaving a scratch on the existing paintwork. Cleaned up after themselves and were finished in under four hours.

I could not be more pleased with efficiency with which the job was done and with the product.

Thank you.

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Company Response

Thank you, Graeme. We appreciate your trust in Clera. We take great pleasure in providing our customer with excellent service.

michael.cassidy2
michael.cassidy2
1 review Caledon, ON
8/10

Front and Dining Room Windows

Satisfied with appearance and work performed. Seriously consider the remaining 7 windows in the near future.

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Company Response

Wow. What a lovely review, Michael. Thank you very much!

Cathie S.
Cathie S.
1 review Caledon, ON
10/10

Six window replacements under GreenOn program

Windows ordered were fabricated within a reasonable time, and installation crew were terrific. The lead installer, Ranjan, did a really great job on the framing details once the windows were in as well. We are very happy!

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Company Response

We love satisfied customers, Cathie. Thanks for the great review!

Anthony
Anthony
2 reviews Brampton, ON
10/10

Window and front door installation

Awesome job, installer was prompt and efficient! Salesman was informative and knew his products and knew what to recommend when needed.

Approximate cost of services:
$0.00
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Company Response

Anthony, we are so pleased that you're happy with our products and installation. We truly appreciate your kind word!

J. L. from Waterloo
J. L. from Waterloo
5 reviews Waterloo, ON
10/10

New Windows

I previously had Clera in to replace some old windows on the upper level of the house, and this year I had them replace the remaining windows. While my first experience wasn't ideal, they did work it out with me.

This latest install went by completely smoothly without any concerns. It took a little longer to get my windows due to the complete mess caused by the new Ontario government canceling the GreenON program. Clera wanted to make sure as many customers who had ordered the GreenON windows were able to get them installed before the sudden deadline hit.

(My windows were not covered by the program, but were within a few hundred of the ones that were after GreenON discount) I'd have been out an extra $2000 if they had been the GreenON windows and we missed the install deadline. In the end, I was relieved that I had opted to use the same model I used upstairs.

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Company Response

We love to read happy reviews on our HomeStars site, J.L. Thank you for your valued input!

Paul in Etobicoke
Paul in Etobicoke
2 reviews Toronto, ON
10/10

Front Exterior Door Replacement

A good experience involves an informed salesperson, a solid product, and an experienced installer, and we experienced all 3 - Ron was polite, and well educated on his products. The door and hardware are robust. And this past Monday, Diego was careful, meticulous, and precise in his work. Did not rush, which is NOT the norm these days. Overall very pleased, would recommend this team of professionals

1 of 1 people found this review helpful.
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Company Response

You're going to love your new Clera products, Paul. Great investment in your home!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Clera Windows And Doors By FM Industries

Clera Windows + Doors by FM Industries has been manufacturing and installing windows and doors throughout all of Ontario since 1978. They add beauty and value to nearly 1000 homes every month and can easily service the entire province via one of their 37 sales and installation offices.

Clera Windows + Doors has been recognized as one of Canada’s Best 50 Privately Managed Companies and the City of Vaughan’s Company of the Year. Clera was recently awarded the Houzz service award for 2014 and is a proud recipient of the Homestars Best Award for 2012 and 2013. Add to these achievements a stellar A+ Better Business Bureau rating and you’ll understand why Clera Windows + Doors is the best choice for new windows and doors for your home.

We manufacture. We install. You save.

Toronto, East York, Stratford, Goderich, Oshawa, Essex County, Pembroke, Ottawa East, Ottawa West, Kitchener, Orangeville, Welland, Barrie, Newmarket, Peterborough, Belleville, Cobourg, Kingston, Brantford, Guelph, Oakville, Mississauga, Kanata, Brockville, Woodstock, London, Cornwall, Burlington, Hamilton

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
windows and doors, vinyl windows, replacement windows, new windows, casement windows, double hung windows, awning windows, slider windows, fixed windows, replacement windows and doors, new windows and doors,
SERVICES
windows and doors installation, replacement windows installation, new windows installation, brick to brick installation, retrofit installation, custom windows installation, custom colour windows and doors installation
BRANDS
Clera Windows & doors,
STYLES
Casement windows, Fixed Windows, Awning Windows, Double Hung, Single Hung, Double Slider, single slider, bay window, bow window, shaped windows, custom windows, Entry door, Patio Door, Garden Doors, Single Door, Double Door, Sidelites, Transoms, Side Doors, Back doors
SPECIALITIES
Windows and doors installation, selling direct to consumers, no middleman, no hassle, straight talk, honest approach
WEBSITE
http://www.clerawindows.com/
YEAR ESTABLISHED
1978
NUMBER OF EMPLOYEES
125
RETURN POLICY
None
PAYMENT METHOD
Cheques, Visa, Mastercard, Financing upon approval
MEMBERSHIPS
CSA, IGMAC, ENERGY STAR, BBB, SAWDAC
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Non Prorated Lifetime Warranty.
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