Clera Windows And Doors By FM Industries

Windows & Doors Installation & Service
Head Office - 31 Pennsylvania Ave. Concord ON L4K 5V5
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Windows & Doors Installation & Service
Clera Windows And Doors By FM Industries
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90%

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Reviews by rating (past 12 months)

Reviews for Clera Windows And Doors By FM Industries

Average customer rating:
9.5 10 (2274 reviews)

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regcon in Long Sault
regcon in Long Sault
1 review Long Sault, ON
10/10

3 large windows

clerabestof.JPG Clera Windows And Doors By FM Industries
905-738-1870
Toronto
ON
CANADA

We heard about clera windows on a flyer in the mail and a person I met that had his windows done. we called Andre Tessier for a quote, he came and showed us the quality of the windows, took all the measurements, told us how they were going to do it when they could do it if it was a good time with us. They came in and completed the instalation fast and clean work and we were very satisfy and happy with the quality and look of the windows.

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Private User
Private User
Private User reviews Toronto, ON
1/10

Customer Service as much of a joke as their warranty

Buyer beware! Their warranty is a joke. When the cranks on the casement windows snap off and the cranking mechanism completely seizes, good luck getting anyone to help. Phone calls unanswered. Emails ignored. The online 'Contact Us' form at least generated a response. Unfortunately, there has yet to be any action, or folow-up, despite several more emails to the head office as well as the president of the company Vito Mastrorillo.

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Excellent job in Bobcaygeon
Excellent job in Bobcaygeon
1 review Kawartha Lakes, ON
10/10

Excellent job

Christian and Chris did a wonderful job. Cleaned up there area they were working before they went to the next window. My windows and news front and back doors are so nice. Thank you/

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barb obrien in Petawawa
barb obrien in Petawawa
1 review Petawawa, ON
10/10

Clera windows

This is the second time we have used clera windows and we are very pleased with their service. We used the company out of pembroke, ontario. They were fast and efficient..and left no mess behind. Highly recomment them.

0 of 1 people found this review helpful.
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Company Response

It's always great to get positive feedback from our customers and your review, Barb, was no exception. It's deeply satisfying to know that we've made your home a little bit better!

Sherri
Sherri
1 review Guelph, ON
10/10

Replaced windows and doors

Work was done in a good mannerly time , quality of work was good and very knowledgeable
Job well done

0 of 1 people found this review helpful.
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Company Response

It's great to read your feedback, Sherri. Thank you very much for the beautiful review!

Private User
Private User
Private User reviews Toronto, ON
10/10

Product

I love the windows that I purchased. They are so modern and beautiful! Install was easy to schedule and everything went smoothly! Honestly, new windows can completely change your house! I highly recommend Clera!

0 of 1 people found this review helpful.
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Company Response

Thank you, for your input. We are sincerely appreciative of your kind words!

Alicia
Alicia
1 review Toronto, ON
10/10

Windows and patio door replacement.

I had other companies say that all I needed to do was replace the window itself (and not the frame and wood etc). And they quoted me a price more expensive than Clera!

Clera however went right down to the brick and the debris that was taken away showed some evidence of water damage and rot. From the first in home estimate to the completion of work - the process was easy and streamlined. The staff were kind, nice, not at all pushy and very easy to get along with. It was a pleasure dealing with them and they were easy to contact when I had questions. The work was do e fast and efficiently and they did an excellent job of protecting the house from dust etc.

The work looks amazing and my house is brighter and warmer! And it is quieter too. I live near a flight path for the airport. I highly recommend Clera!

0 of 1 people found this review helpful.
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Company Response

We love to be the very best that we can, Alicia. It's satisfying to know that your home today is a little bit better than it was a few weeks back. Thank you for the kind review!

Marcia from Courtice
Marcia from Courtice
9 reviews Port Hope, ON
10/10

Complete Window Replacement in 1840s Home

This was a unique job replacing all of the windows in an 1840s home, plus installing storm doors. All of the sizes were custom and each of the people I interacted with were knowledgeable and professional. The job was completed within the budget provided and in less time than originally anticipated. The quality of the product was excellent.

0 of 1 people found this review helpful.
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Company Response

Our goal. Loft as it is, is 100% customer satisfaction. Thanks for getting us that much closer, Marcia!

M. O.
M. O.
1 review Kingston, ON
10/10

Large Clera window put in livingroom

I had a large window (5ft x 7ft) put in my livingroom by Clera Windows and Doors yesterday. It looks absolutely stunning. Hans suggested a particular window, something I didn't originally consider, and it is the perfect choice. The installers, Rick and Owen, were polite, professional, and efficient. Thank you so much everyone for the amazing work. It definitely has added value to my home.
M. Osolinsky

0 of 2 people found this review helpful.
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Company Response

We have every confidence that you'll enjoy your new Clea products for many years.M.O. Congratulations on a wise purchase!

Liz Perez from Waterloo
Liz Perez from Waterloo
2 reviews Waterloo, ON
10/10

Window Installation

Quality windows. Love them. Gerald was helpful and very knowledgeable. Frank and his crew did an amazing job installing the windows. He even taught us what to look for in good windows and in a good installation. He showed care and pride in his work and was very professional. Over all a company that cares to do each job right and with care!

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Company Response

Liz, We wish to thank you for your review. We love to hear from our customers and we're happy that you had a great experience with our company. Thanks again!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Clera Windows And Doors By FM Industries

Clera Windows + Doors by FM Industries has been manufacturing and installing windows and doors throughout all of Ontario since 1978. They add beauty and value to nearly 1000 homes every month and can easily service the entire province via one of their 37 sales and installation offices.

Clera Windows + Doors has been recognized as one of Canada’s Best 50 Privately Managed Companies and the City of Vaughan’s Company of the Year. Clera was recently awarded the Houzz service award for 2014 and is a proud recipient of the Homestars Best Award for 2012 and 2013. Add to these achievements a stellar A+ Better Business Bureau rating and you’ll understand why Clera Windows + Doors is the best choice for new windows and doors for your home.

We manufacture. We install. You save.

Toronto, East York, Stratford, Goderich, Oshawa, Essex County, Pembroke, Ottawa East, Ottawa West, Kitchener, Orangeville, Welland, Barrie, Newmarket, Peterborough, Belleville, Cobourg, Kingston, Brantford, Guelph, Oakville, Mississauga, Kanata, Brockville, Woodstock, London, Cornwall, Burlington, Hamilton

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
windows and doors, vinyl windows, replacement windows, new windows, casement windows, double hung windows, awning windows, slider windows, fixed windows, replacement windows and doors, new windows and doors,
SERVICES
windows and doors installation, replacement windows installation, new windows installation, brick to brick installation, retrofit installation, custom windows installation, custom colour windows and doors installation
BRANDS
Clera Windows & doors,
STYLES
Casement windows, Fixed Windows, Awning Windows, Double Hung, Single Hung, Double Slider, single slider, bay window, bow window, shaped windows, custom windows, Entry door, Patio Door, Garden Doors, Single Door, Double Door, Sidelites, Transoms, Side Doors, Back doors
SPECIALITIES
Windows and doors installation, selling direct to consumers, no middleman, no hassle, straight talk, honest approach
WEBSITE
http://www.clerawindows.com/
YEAR ESTABLISHED
1978
NUMBER OF EMPLOYEES
125
RETURN POLICY
None
PAYMENT METHOD
Cheques, Visa, Mastercard, Financing upon approval
MEMBERSHIPS
CSA, IGMAC, ENERGY STAR, BBB, SAWDAC
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Non Prorated Lifetime Warranty.
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