We called Express Rooter for a second opinion and we're so glad we did. Jason arrived the next morning. He listened carefully when we explained how sewage backed up in the downstairs shower when we drained the upstairs bath-tub and was quick to diagnose. He removed the toilet and put the scope down and discovered what he had expected, that the blockage was near the sewage back-up valve by the front of the house. Using the end of the scope, he broke up the blockage and everything drained away. He recommended that we replace the valve as a preventative measure because we could see some tree roots had got in. The price quoted is very reasonable. Express Rooter will apply for the permit (and also the city rebate of $1200). Jason is very professional, personable and easy to communicate with. Thank God we got a second opinion! 100% satisfied customers.
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