Enwise Home Services No Longer In Business

Heating & Air Conditioning
Toronto ON M9C 5K5
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HomeStars  >  Heating & Air Conditioning in Mississauga  >  Enwise Home Services No Longer In Business  >  Furnace, Air Conditioning & Tankless Water Heater
Jose in  Mississauga
Jose in Mississauga
2 reviews Mississauga, ON
1/10

Furnace, Air Conditioning & Tankless Water Heater

Steven the sales rep promised us a job well done in a professional matter. This job was to replace the furnace, the air conditioning and to install the tankless water heater. We had a few issues about the installation so we called our so called sales rep and left him several voice mails, he never returned our calls, sent him emails never replied either. So I called the office and a technician came to fix a few things that the installers didn't do properly the first time. I also inquired about the rebates and nobody called me back. I had to write an email on the comment box in their website, it was only then that someone wrote me back, and mail me the paper work to send to the Ontario Power Authority. I got a letter from this people saying that my claim was denied, that I should contact the contractor, so I did. This was a month ago and I'm still waiting. I keep on writing emails, because they don't even have the courtesy to keep me up to date on the status of my claim. I feel so frustrated with this situation and I know that they do not have any consideration or respect for their customers. I regret so much having to deal with this company.

Approximate cost of services:
$13,000.00
What could this company do to improve their services?
I guess be more reliable and considerate with their customers.
Any advice to offer fellow homeowners facing a similar project?
There are a lot more companies doing this kind of business, so there are a lot of choices.
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