Front Porch and Stairs redone from Scratch
Our experience with Elite Designed Concrete was nothing short of wonderful from start to finish. Both Raffy and Marcelo, along with their entire crew, were reliable, courteous, and skillful in all that they did. We were consistently updated with the work schedule, as work would depend on weather, drying time for the concrete, etc. and they were always true to their word. If we had any questions or concerns, both Raffy and Marcelo would answer our calls or emails quickly and respectfully.
The concrete work they did for us is AMAZING! Elite takes great pride in their work and it definitely shows. We came to them with a sketch of what we thought we wanted and they made it even better! Everyone who has seen our steps think they look fantastic, including a few Landscape Architects that have come by to discuss how to finish the project (they have even asked for Elite's name/contact after seeing the work!).
The work was finished last week, and today we got a follow up call from Marcelo, just to make sure we were happy with the work and that there weren't any loose ends that needed tying up. We actually had a few questions and he was very helpful, once again.
Thank you Raffy, Marcelo, and everyone else who worked on our porch and steps. We thank you for your superb customer service, your patience, and an overall job well done. We are looking forward to working with you again on phase two of our project!
- Approximate cost of services:
- $18,000.00
- What could this company do to improve their services?
- Keep doing what you're doing and all of your customers will be happy!
- Company Response
Thank you for your very kind review Jen. We were very happy to build your project and we are glad to know that we met your expectations. We also look forward to working for you again in the near future. Marcelo and Raffy.