Thank you very much to Dodd's or an excellent experience in both salesmanship and professional garage door installation.
Laurie in Sales was on-time, very helpful with recommendations and brought some great samples to see exactly what we were getting into before making a decision. He was not pushy and made it very easy to make our decision. The samples helped very much as we were torn between two different grains - seeing them outside, in the environment absolutely made the decision a no-brainer for us.
Omar was on-time, extremely friendly, courteous, knowledgeable and efficient. The door installation went very smoothly and was verified before Omar left - he left no mess behind whatsoever.
Post-sales support and follow up was excellent - Stan helped me through re-aligning the sensors (via e-mail, but offered to send someone) to ensure the door went down with confidence every time... as sometimes with the weather the sensors just move slightly (so if you have a door that is sporadic going down sometimes - check the green lights on the side of the sensors according to your manual).
The door looks amazing - I get nothing but compliments from neighbours. I would highly recommend Dodd's to anyone considering a garage door or any of their services.