Dodds Garage Door Systems Inc.

We contacted 4 companies for quotes. All were about the same price but the sales person represented the company very well, describing step by step everything that would be done and how. He came with samples of the doors and hardware.

Chose Dodds to replace garage door based on reviews read here. Salesperson Laurie was very patient in answering all questions. He wilingly come by twice to clarify questions to show us additional options available. Installer Craig was over the top helpful. He explained the procedure, took down the old door and installed the new one efficiently and thoroughly. He even finished the garage door opener installation for no addtional charge. After work was completed, Craig explained and showed what was done and how to maintain it. I would definitely refer them to everyone.

This is the second time we have used Dodds, and once again we are very satisfied with their prompt and professional service. We needed a repair to our opener, and they were there that day, fixed it, and there have been no problems since. Wouldn't go anywhere else !

The two garage doors we ordered did not have the same number of square panels as discussed when ordering, but it was too late to change this once the doors were installed. The doors were also delivered several weeks late and I had to call to find out what was going on only to be told that they were sitting in the warehouse and someone had forgotten to call me. Once installed, the caulking around the trim was poorly done and the weatherstrip on one door was crooked. Despite regular email and telephone correspondance, nothing was done even though I was told several times someone would come by to fix the caulking and weatherstripping. I was very disappointed with the service once my money was collected. Their website boasts of excellent customer service and satisfaction, but I feel completely duped. Word of advice as far as the door appearance is concerned: make sure it is ALL in writing so that there are no surprises.

I would highly reccommend Dodds garage doors for their great service product and integrity. I had some garage doors installed by Dodds 4yrs ago that had some adhesive on them from the manufacture. After 1 yr they tried to clean them but they always had dirt. Four years later I contacted Dodds on how to get them clean, and to my surprise they replaced the doors for FREE. I would highly highly recommend this company. I am still amazed and greatful for such wonderful customer service and professionalism Thank you so much Dodds doors for offerning us such exceptional service and product. We are so happy! We highly recommend this company!! You will never find a company to stand behind their products like Dodds!!

Thank you so much. Quick, friendly and professional service and high quality at a reasonable low price.

John the serviceman was great in resolving our garage door problems, described how to use it the garage door opener and showed all the safety features. Very conscientious and dedicated to his work and the clients.
I commend him highly.

I'm very impressed with Dodds and will definitely recommend Dodds to anyone needing garage door work.
A truly customer focused organization.
John H. Moser
Brampton,Ont.

Garage door suddenly stopped functioning, and it was clear that one of the 2 springs had broken.

I called Dodds at about 1:45 p.m. and was told someone would be here before 5 p.m. Indeed, the entire job was finished, two springs replaced, by about 3:30 p.m.

Now that is seriously fast response time! I'm impressed.

We had a wonderful experience dealing with the sales rep and customer service follow up. They showed up when they said they were going to and the installer was very professional and thorough. I have already recommended Dodds to my neighbours!

Our new door looks very nice with the remote open/closing working
very well. The four week lead time required was accurate.
Although the installation presented some complications the installer
handled them very well. We made the right choice.

My 30 years old door completely collapsed leaving my garage wide open. Dodds found a door matching the color and size of my house within hours. A week later I had my garage back! The work was perfectly done with no details forgotten. Clean, polite and professional. Thanks Chris and Michael.