Cozy World Inc.

All the "10s" listed on this site are correct. Our initial meeting with Fred was detailed and professional with no sales pressure. He is easy-going and a pleasure to work with. The installation by Kam and his team was organized, clean and well done! We are definitely impressed and would absolutely recommend them for anyone needing HVAC services.

When our 27-year old air conditioner failed this summer, we decided to replace both the air conditioner and our equally aged furnace. After reviewing three quotes, we decided to go with Cozy World for the purchase and installation of a new Lennox system. Not only was the pricing the best, but we quickly developed confidence that we were in good hands. Boris is a very straightforward, personable, and knowledgeable salesperson, clearly explaining what he considered the best options for us with no hyperbole or pressure tactics. He was very prompt in returning phone calls and addressing questions. Of particular note, because of a one week delay in installation of the new system, he immediately sent his technician to do a band-aid fix to our air old conditioner at no cost. Boris also promptly filed rebate claims on our behalf. The friendly installer, Kam, impressed us with his incredible skill set in multiple trades. He arrived just when he said he would and kept the work area clean and tidy. We are very happy with our choice of Cozy World, the pricing, and the installation.

I am very happy with the installation of our furnace and air conditioner. Boris came out to give an estimate and was very thorough about explaining the process and the product (which is more than I can say about the other 2 estimates). He was also very accommodating when arranging the installation date, seeing that we had to install our water heater with a different company at the same time, and he was always giving helpful suggestions to make it easier.
Oleh and his assistant were punctual, professional, and very meticulous with the installation. I liked how they levelled out the stand for the outside unit and paid close attention to all the details. They worked hard and were very tidy when cleaning up.
We have only experienced the air conditioning so far, but I imagine the heating will work just a good.

Fred, Cam and the team were a pleasure to work with. Everything from the quote for the furnace and air conditioner replacement to the completion of the project was done in a timely manner and very professionally. Fred made sure we received all the rebates we were entitled to. It was a pleasure to work with Cozy World and we would definitely recommend their services to our family and friends.

excellent work on time job done right first time and cleaned up after you cant ask for more as the company performed great keep up the good work a pleasure

I am beyond pleased with the service, advice, products, and work that Boris, Kam, and Neil did in my home. I bought a house that I thought had a good furnace and hot water tank in it, but turned out they hadn't been maintained properly and were on the fritz. I was out of my depth trying to choose the most appropriate options for the home. Boris explained clearly and patiently the various options and combinations of products that would make the most sense. Kam and Neil worked diligently and respected me and my home throughout the installation of the new units. Kam showed me everything I had to do to maintain the units, explained exactly how to use my very fancy new thermostat, and was an absolute pleasure to have around. And, to top it off, Neil didn't hesitate to help me with a dryer vent I needed help with even though it wasn't related to the task at hand.

I would highly recommend Cozy World!

A major component of my 13 year old furnace failed and the cost of repairing it was going to be about $4,500.00. It only made sense to
replace the furnace as well as my aging air conditioner.
After learning as much as I could about these components, I proceeded to arrange for 3-4 quotes. The quotes were close but I
soon learned that several of the companies provided incorrect
information as to my needs and were reluctant to provide me with
sufficient detail for me properly evaluate the proposed installation.
Boris, the President of Cozy World came to our home and spent nearly an hour educating me on what is and what is not important
when it comes to choosing the brand of a product and the installer.
I was amazed at the number of shortcuts an unscrupulous installer can make in order to lower the cost of the quote.
Boris and i exchanged dozens of E mails in which he answered all my detailed questions especially those related to how to properly
match a furnace with the proper air conditioner to obtain maximum performance and maximum energy savings. There was no pressure whatsoever put on me to purchase anything. He went as far a providing model numbers and specifications for the furnace, A/C, and humidifier .
There was such a contrast between Boris's approach and that of the
other installers that I felt confident that Cozy world valued its reputation and had a genuine desire to provide a positive customer
experience from start to finish.
My hunch was right. The installers were punctual, tidy, knowledgeable and very professional and within a few short hours
a very quiet furnace and air conditioner were, with the help of a Smart thermostat were fully operational.
These energy efficient units were eligible for rebates from 4 different sources. Boris arranged for all the paperwork related to these rebates to be processed.
I asked Boris how quickly his company can respond to an emergency furnace repair. He replied " I have never had a customer have to go to bed in a cold home" . Cozy Word has earned my trust and it will
earn yours. This company is interested in quality installations and maintaining happy customers. See for yourself

had my furnace installed without any issues. During the process Boris was in constant touch. There were no issues what so ever.

The Contractor who came to do the installation did a clean job and above my satisfaction.

I needed to replace my furnace (original 1986) and A/C and interviewed four HVAC companies. The Cozy World team was very thorough with explaining my options and recommended various systems that met my needs, without pushing for unnecessary "top of the line" units. I selected Cozy World to replace my old system and have no regrets. The installers arrived on time, very professional, clean, and worked hard to ensure that my new system was all installed in one day. I am very pleased with the service that Cozy World provided and have already recommended them to many of my family and friends.

I went to homestars to find a heating company after getting 2 quotes
I wasn't comfortable with. Within 10 minutes I knew Fred from Cozy World was the guy for the job. The price for the Lennox product was very fair and I knew from other reviews he was going to walk me through the rebate process. Everything worked out just as Fred had promised. Kam did the install and he is a perfectionist.
I couldn't imagine being treated better buy any other company.
I would recommend and endorse the team at Cozy World to anyone
needing a heating or cooling system!