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Closet Factory - Toronto

Closet & Storage Solutions
Woodbridge ON L4L 5Y9
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Gerri in North York
Gerri in North York
1 review North York, ON
0/10

Home Office renovation

We had our entire home office renovated and maybe this is not their forte. We are into our 3rd month of trying to get this finished (started early September). Several staff have come back 4-5 times to fix original installers shoddy work. GM of branch is not interested in discussing compensation nor speeding up fixing the mess. Original salesman is no where to be found and missed several basics on plans. Almost every person since the initial installers from the company has commented on how bad the original install was and how other "touches" were substandard. Shelves misaligned, sharp corner left on entire redone desktops (two of them lining both sides of the room), pencil lines showing, caulking where none was needed, no access holes for wiring drilled. The list is extremely long. Overall, it has taken us 2+ months to get someone to come back and finish 2-3 hours of work. The people that kept coming were all either missing parts to finish the work or simply didn't know how (this is the incompetence piece). I highly recommend to stay away from these folks even for basic jobs. In the end, we have paid a huge amount of money for frustration and substandard work.

Approximate cost of services:
$6,500.00
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