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Classic Maids

House & Apartment Cleaning
Toronto ON
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HomeStars  >  House & Apartment Cleaning in Toronto  >  Classic Maids  >  Bi-weekly regular house cleaning
MG in East York
MG in East York
2 reviews East York, ON

First Review

1/10

Bi-weekly regular house cleaning

We have used Classic Maids for almost 2 years on a bi-weekly basis. The service has been hit and miss...more often misses than hits but we have had a couple of reasonable cleaners along the way. We have gone through about 8 cleaning personnel in the time we have used their services because they have each had situations arise suddenly (personal emergencies, leaving the country, medical conditions, etc.) and Classic Maids typically advised us about 2 hours after the house cleaning was supposed to occur that something had come up with the cleaner and therefore our house was not being cleaned. We are very tidy people and most friends can't understand what a cleaning lady would find to do for 4 hours in our house, but that is what we had to pay for. We have lived with the changes imposed changes in cleaners, schedule, etc. because it was just easier than finding another service. Most recently, however, we have come home on several occassions to find wads of paper towel sitting in the toilets as well as sinks that looked like they were washed with a dirty cloth and tables that have such bad streaks that I can't fix them. We had a holiday cleaning scheduled just before the holidays for family visits and again the cleaner did not show up even though I had stayed home waiting for her. I had to call Classic Maids twice and ask them to call me back about why she still wasn't there...and they still never called me on the number I gave but instead called my husband at work to again advise of a personal emergency for the cleaner. We ended up cancelling the service and cleaned the house ourselves. In the meantime, we discovered that most of our cleaning product bottles were empty (the cleaner leaves a sheet every visit to indicate what needs replenishing and nothing was ever marked off)...makes me wonder what exactly she was using to clean our house...or was she cleaning it at all??? We have friends that also tried Classic Maids and had similar issues and also cancelled their service. I would never recommend Classic Maids to anyone.

Approximate cost of services:
$92.00
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