Castle Group

Builders
Markham ON L3R 0J1
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HomeStars  >  Builders in Vaughan  >  Castle Group  >  Bellair Gardens - new condo purchase/construction
Rie from Toronto
Rie from Toronto
1 review Toronto, ON

First Review

2.3/10

Bellair Gardens - new condo purchase/construction

I am appalled at the behaviour of this developer. They have behaved with a despicable disregard to the inconvenience and stress they have caused me.

They have violated our contract in numerous ways including delaying my move with less than 12 hours notice, giving me an interim occupancy date when there was no electricity in my suite, and completely failing to rectify numerous glaring and inconvenient discrepancies in a timely manner. I had no home phone line for over a month after moving in, and the flaw was the builder's to fix. I still do not have a fan/vent over the stove. They have shut the power off to the building without notice to do non-emergency work. Throughout the experience it has been clear to me their priority was to finish additional units on floors above so as to move in more residents and charge them fees, instead of fixing non-trivial legal requirements for occupancy in my suite.

Their customer service is frankly terrible, as it is impossible to ever reach a person when calling, and they almost never return calls when I leave polite factual messages.

I am strongly considering legal action against this builder. My recommendation is to avoid them, and all future developments of theirs until they clean up their act.

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