Carson Dunlop & Associates Home Inspection

Home Inspection
Toronto ON M5A 4K2
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Home Inspection
Carson Dunlop & Associates Home Inspection
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88%

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Reviews for Carson Dunlop & Associates Home Inspection

Average customer rating:
8.8 10 (243 reviews)

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AP in Oakville
AP in Oakville
1 review Toronto, ON
10/10

Peace of mind for our resale home purchase

Carson Dunlop is the top in their field of home inspection, I trust them completely and use no one else. Our inspector Hal was thorough and knowledgeable as he shared his findings with me on our resale home purchase. This is the third time out of 3 homes we've used Carson Dunlop, and if we buy and sell homes again, we will call them again. Of note, he pointed out a furnace drainage issue that I was then able to rectify with my furnace maintenance guy - saving us from a possible near-term furnace replacement! The thermal imaging was absolutely worth the additional fees as we could see the few cold spots in the upstairs room ceilings, and the images confirmed no signs of pipe leaks in the walls, or wall/roof leaks, providing real peace of mind for our resale home purchase. Thank you Carson Dunlop!

Approximate cost of services:
$1,000.00
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Company Response

Hi AP in Oakville. Thank you so much for taking the time to provide your feedback on our services. We are so happy that you had a great experience with Hal and that some of the items he identified were helpful in the maintenance of your home. We aim to provide the value that you talked about from your experience so it's great to hear about it in action. We hope you enjoy living in your new home and we'll be here when you need us in the future. Thanks again, Charlotte Dove, Director of Operations and Client Care at Carson Dunlop

S.Hayden
S.Hayden
7 reviews Mississauga, ON
10/10

Thorough and Professional Home Inspection

I found the entire inspection process to be very well done. Carson Dunlop was recommended by our real estate agent. Since the house was built in 1967, we wanted to be sure to have a thorough and professional inspection.The inspector arrived on time and we went through the house together with a very detailed inspection. He took the time to answer all the questions I had. He discovered a number of minor issues that were highlighted in the final report that I would never have found myself. As well he had a variety of interesting methods to look for potential issues. The use of the thermal imaging camera was also well worth the additional cost.We were very pleased with the detailed final report, as well as the accompanying home maintenance book. Overall it was a very professional inspection and I would certainly recommend Carson Dunlop to anyone looking for a home inspection.

Approximate cost of services:
$950.00
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Company Response

Hi S Hayden. Thank you so much for your kind review. We are so happy that you had an outstanding experience with our company. We love that you got value out of the onsite portion of the inspection and liked our report too. We really appreciate you trusting us with your inspection and we'll be here any time you need us for as long as you own your home. Thanks again for taking the time to review your experience. Charlotte Dove, Director of Operations Carson Dunlop.

Private User
Private User
Private User reviews Toronto, ON
2/10

Be careful on how much they charge. Shop around.

It's my fault to trust the real estate agent's recommendation to this company. I should shop around and try to understand what is the average cost for inspection. The guy talked very professional. However, not too long after I bought the house, I found there is some water damage at the ceiling that they overlook. And I also believe they will charge people differently depends on if they notice you don't have knowledge about house maintenance. Very disappointed.

Approximate cost of services:
$1,000.00
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Company Response

Hello Private User, We take your concerns very seriously and would be happy to look into this situation further. Could you contact our office at 416-964-9415 so we could look into the item you indicated was overlooked? As a company that has been in business for over 40 years and is known as a leader in the industry we do not have different pricing for different clients. I can 100% confirm that we do not charge people based on their knowledge of a home, rather our pricing is based off of square footage and age of the property we are looking at and is comparable to other companies with similar experience and service in our industry. That being said, I would be happy to personally review your booking just to ensure there were no mistakes made on pricing if this is a concern to you. We work with thousands of clients each year, who trust our services and feel we provide great value and education when buying or selling a home and I am sorry you didn't have the same experience. Please feel free to contact us directly at any time and we would be happy to further discuss your concerns. Charlotte Dove, Director of Operations Carson Dunlop

Vivien in Toronto
Vivien in Toronto
2 reviews Toronto, ON
10/10

Condo apartment inspection

Milo accommodated our home inspection on a shorter timeline. He was thorough, explained things clearly including the causes of an issue as well as how to fix the issue. I would use him and recommend him again without hesitation.

Approximate cost of services:
$350.00
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Company Response

Thanks for the great review. If you ever have any questions, please feel free to contact us at 1-800-268-7070.

Keith
Keith
1 review Toronto, ON
10/10

Home inspection

Great service. Received the inspection report on the same day! I don’t normally leave reviews, but definitely want to recommend this company.

(Receptionist over the phone may come off a little rough around the edges, but they have good intentions.)

Approximate cost of services:
$650.00
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Company Response

Thanks for the great feedback. If you ever have any questions, please feel free to contact us at 1-800-268-7070.

Trudy
Trudy
3 reviews Toronto, ON
10/10

Prompt, Friendly, Thorough Home Inspection

We put a conditional offer on a house and needed to have an inspection completed within 5 business days. We called up Carson Dunlop based on our real estate agents advice, and found that booking an appointment was super easy and quick. They sent through the terms and conditions and receipt within minutes of my first phone call.

We had Sheila as our inspector, and she was prompt, and very friendly. She also was very thorough and despite COVID-19, did a quick walk-through the house with us, to identify any issues/ concerns/ and possible maintenance required in the future. She also flagged possible future concerns and offered that we could call her up when we move in if we have any further questions / concerns.
Overall, we are very happy with our experience with Carson Dunlop and would happily recommend them to family and friends.

Approximate cost of services:
$600.00
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Company Response

Thanks for the great feedback and recommendation. If you ever have any questions, please feel free to contact us at 1-800-268-7070.

Grace
Grace
4 reviews Toronto, ON
10/10

Hime inspection

Josh arrived early and started working immediately. He respected the Covid rules. He seemed diligent and through in his review. He took the time to verify the installation dates of equipment, verified plumbing and went to the roof(s) to inspect conditions. He took pictures to illustrate his findings. He spoke to us after the inspection and provided us with an overview of his finding which aligned to the written report so there were no surprises. The report was sent to us as promised within the timeline agreed (about 5 hours after inspection). I would recommend Josh without hesitation.

Approximate cost of services:
$700.00
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Company Response

Thanks for the great feedback and recommendation. If you ever have any questions, please feel free to contact us at 1-800-268-7070.

Rob
Rob
7 reviews Toronto, ON
10/10

Pre-listing home inspection

Carson Dunlop inspections are on the pricey side compared to many other inspection services. However the service itself is very good.

Our home inspector (Sheila) was very professional, efficient, and accommodating. I wouldn't hesitate to recommend her services if you want a thorough and reliable home inspection.

Approximate cost of services:
$600.00
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Company Response

Thanks for the great feedback and recommendation. If you ever have any questions, please feel free to contact us at 1-800-268-7070.

awpeel
awpeel
2 reviews Toronto, ON
10/10

Home Inspection

Excellent service. I learned a lot from the inspector, as she took the time to point things our and explain them. I would happily use the service again and recommend it to anyone.

Approximate cost of services:
$1,500.00
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Company Response

Thanks for the great feedback. If you ever have any questions, please feel free to contact us at 1-800-268-7070.

Kirsten in Toronto
Kirsten in Toronto
1 review Toronto, ON
10/10

Home inspection

We have used Carson Dunlop multiple times, as home buyer and seller. We appreciate their thoroughness and approachability. Will happily recommend that anyone needing a home inspection contact Carson Dunlop.

Approximate cost of services:
$625.00
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Company Response

Thanks for the great recommendation. If you ever have any questions, please feel free to contact us at 1-800-268-7070.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Carson Dunlop & Associates Home Inspection

Carson Dunlop is a leading consulting engineering company that has been completely dedicated to the home inspection profession since 1978. We are committed to delivering exceptional customer service, one client at a time. We know that buying and selling a home can be overwhelming, we are here to make sure the inspection isn't.

We also understand that a great home inspection is just the beginning, so all of our Carson Dunlop clients are also eligible for the following perks just for working with us.

• FREE Ask-An-Expert service for any questions about your home, forever

• Significant savings on home and auto insurance through our insurance partners

• Free reports on safety recalls for appliances and equipment in your home, for as long as you own it

• $100 for free handyman and repair work from Jiffy Home Services

• $100 Gift Card from You Move Me, to help with your move

• $70 Gift Card from 1-800-GOT-JUNK?

• Home Reference Book ($45 value) included with your inspection report

CATEGORIES
Home Inspection
PRODUCTS
- Buyer's home inspections - Seller's home inspections - Condo home inspections - New home inspections (Tarion) - Commercial building inspections - Mould and asbestos inspections - Sewer camera inspections - Thermal imaging inspections - Wood-burning appliance (WETT) inspections - Energy audit inspections - Swimming pool inspections - Well inspections - Septic system inspections - Technical home audits
SERVICES
- Buyer's home inspections - Seller's home inspections - Condo home inspections - New home inspections (Tarion) - Commercial building inspections - Mould and asbestos inspections - Sewer camera inspections - Thermal imaging inspections - Wood-burning appliance (WETT) inspections - Energy audit inspections - Swimming pool inspections - Well inspections - Septic system inspections - Technical home audits
BRANDS
Carson, Dunlop & Associates Ltd. CDW Engineering
STYLES
Not applicable
WEBSITE
https://www.carsondunlop.com/inspection
YEAR ESTABLISHED
1978
NUMBER OF EMPLOYEES
45
PAYMENT METHOD
Major Credit Cards VISA or MasterCard) or e-tranfser
LICENSES
Registered Home Inspectors, National Certificate Holders, Prof. Engineers, Consulting Engineers
MEMBERSHIPS
OAHI, CAHPI, ASHI
LIABILITY INSURANCE
Yes
DIPLOMAS
BASc, BSc, BEng, BA, MBA
PROJECT MINIMUM
Not applicable
PROJECT RATE
Our fees are typically based on the age and size of the home.
WRITTEN CONTRACT
Yes
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