Carson Dunlop & Associates Home Inspection

Home Inspection
120 Carlton St, Suite 407 Toronto ON M5A 4K2
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Carson Dunlop & Associates Home Inspection
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Reviews for Carson Dunlop & Associates Home Inspection

Average customer rating:
8.5 10 (170 reviews)

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Peter in Toronto
Peter in Toronto
4 reviews Toronto, ON
2/10

Cannot Recommend Carson Dunlop

We used Carson Dunlop for an inspector on our home. While we felt that the inspector was knowledgable, we found that she missed several things of importance.

First, she refused to go on the roof because she claimed that house was too tall. It's a two story home with two accessible areas to access the roof. We aren't the only two story home in the city, so I was confused as to why she didn't want to do this. If she had done this, she may have found that our gutters were not sloped properly and kept water pooled. We had to find this out the day after we took possession and through subsequent visits by roof repair companies.

Second, there was efflorescence on the garage wall that she missed completely. Yes, there were things in the garage that we in the garage and it made it difficult to see a lot of the goings on in the garage, but in retrospect, like the roof, I felt that the effort wasn't made. If she made some effort, she would have see it in the front corner of the garage. While it wouldn't have changed our mind about the home, it would have educated us a bit more about the house

I can go on with other items she missed, but won't. My point is that there are a lot of better inspection companies out there. We used Carson Dunlop on the recommendation of our realtor, but unfortunately we we won't be recommending them to anyone we know.

0 of 1 people found this review helpful.
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Company Response

Hi Peter,
We're sorry to hear about your experience. We couldn't find a record of your home inspection based on the details provided, are you able to give us a call at 416-606-7215 so we can discuss this further. Thanks for reaching out.

Eric in Mississauga
Eric in Mississauga
2 reviews Mississauga, ON
10/10

Home Inspection

Carson Dunlop and Hal made the home inspection process an amazing experience. The scheduling process was easy fast and seamless. When onsite at the new house Hal explained everything in great detail. Provided me with maintenance tips and tricks on the new house.
The thermal scan of the house gave us peace of mind.
Highly recommend Carson Dunlop to inspect your house!

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Company Response

Hi Eric,
Thanks for the amazing feedback! We'll be sure to share your praise with Hal and the team. Also, as a Carson Dunlop inspection client, you receive a number of discounts on essential services like junk removal, moving services, home and auto insurance and more. For more details, please visit https://www.carsondunlop.com/inspection/carson-dunlop-homeowners-association/

Rajiv in Toronto
Rajiv in Toronto
1 review Toronto, ON
10/10

Home inspection

I got the home inspection done by Shiela. She was a thorough professional, very knowledgeable and efficient. Getting to know details about the house you are going to buy makes you feel secure. Having a Carson Dunlop backing home insurance takes that secured feeling further

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Company Response

Hi Rajiv,
Thanks for the incredible feedback and we're glad we could help you through your home buying experience. If you have any questions about the report and your home, don't hesitate to give us a call at 1-800-268-7070.

Private User
Private User
Private User reviews Toronto, ON
10/10

Home inspection for house purchase

We used Carson and Dunlop for our home inspection on a recent purchase on our home in Toronto. Milo was thorough and his background as an engineer was great. Highly recommend

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Company Response

Hi there!

We are glad that you enjoyed you experience with Milo, and we will pass on your compliments. Remember, as a Carson Dunlop client, you are automatically enrolled in our Carson Dunlop Homeowners Association which provides you access to savings on a number of home related products and services. You can give us a call or take a look at the back of you report for more information.

-The Carson Dunlop Team

Allison in Toronto
Allison in Toronto
1 review Toronto, ON
9/10

Home Inspection

The home inspection went quite well. A+ to The home inspector who did the inspection. He came on time. He was very thorough. He did not rush. Explained what he was doing so that we understand. He came well equipped. Very knowledgeable about his work. He was also very friendly. Gave us a full easy to read detailed information about the home inspection. I would recommend him as well as the company Carson Dunlop for a job well done.

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Company Response

Hi there, Allison in Toronto!

Thank you for the great review! We are glad that you enjoyed your experience with our company. We hope you enjoy life in your new home. Remember if you have any technical questions after you move in we are always here to help and can get your in touch with your inspector who can answer anything you might need help with home wise.
All the best to you and your family!

-The Carson Dunlop Team

Private User
Private User
Private User reviews Toronto, ON
10/10

Detail Oriented Inspection

Sheila was very thorough and professional. She talked us through the major inspection points and provided additional useful explanations verbally. The inspection included a recalls search of the serial numbers of the appliances and it caught a 6-year old fairly serious Health Canada safety recall on an appliance that the sellers were not aware of. They gave us a free copy of the Carson Dunlop home care reference book which has been very useful to us as new home owners. We are also now members of the Carson Dunlop "Home Owners Association" which comes with a number of other additional perks such as discounts on services like insurance, movers, junk removal etc.

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Company Response

Hi there!

Thank you for the great review! We are glad that you enjoyed your experience with Sheila, and we will pass on your compliments. Give us a call if you have any questions for as long as you own the property. Enjoy your new home!

-The Carson Dunlop Team

Private User
Private User
Private User reviews , ON
2/10

Waste of Money - missed visible structural flaws

Don't be fooled by the pretty pictures. They do a great job of creating a beautiful pdf report but the home inspector completely missed that the house had a slant, structural issues that a home inspector with knowledge could tell from cracks in the tiles. we would not have paid the price for the home or even bought it if the inspector indicated these issues. I have contacted the inspector and Carson Dunlop and have not heard back. I don't expect to. I expect a fake generic customer service comment hear claiming i have never ordered a home inspection from them.

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Company Response

Hi there,

We are sorry that you had a negative experience with our team. We strive to provide the most comprehensive and accurate home inspections possible. We would love to discuss your case with you further and invite you to share your feedback with us. You can reach our customer service manager Samantha at 416-964-9415 ext 266 and she will be happy to further assist you.

Sincerely,
The Carson Dunlop Team

Judy  in Old Toronto
Judy in Old Toronto
1 review Toronto, ON
10/10

Condo Inspection

Scott was amazing. He went above and beyond to make sure my husband and I (first time condo buyers) understood proper maintenance and preventative care for our whole unit. Thank you Scott!

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Company Response

Hi Judy,

We are glad that you enjoyed you experience with Scott, we will pass on your compliments. Remember, as a Carson Dunlop client, you are automatically enrolled in our Carson Dunlop Homeowners Association which provides you access to savings on a number of home related products and services. You can give us a call or take a look at the back of you report for more information.

-The Carson Dunlop Team

Private User
Private User
Private User reviews Mississauga, ON
10/10

HOME INSPECTION

It was a great experience and learning curve as I followed through with the inspector.
The report was well structured and detailed to include cost range for some of the required replacement & repair works.
I also received a huge colourful Home Reference Book - an ecyclopedia for homes!

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Company Response

Thanks for the great review. Buying a home can be an intimidating process, we are glad that you learned from our inspector! Give us a call if you have any questions for as long as you own the property. Enjoy your new home!

-The Carson Dunlop Team

Tyler in Toronto
Tyler in Toronto
4 reviews Toronto, ON
10/10

Gord @ Carson Dunlop is the Best

I used Carson Dunlop four years ago for our first house. We went with Carson as we were told they all had engineering backgrounds. Gordon Mathieu walked me through the whole home, allowing me to shadow him. He was extremely informative, pointed everything out, explaining how things should work and what things would need maintenance and when. He was the best.

We just bought a new home and through the website I was able to request Gord specifically. Again he was very helpful, friendly and knowledgeable. He's also been available to answer questions we've had months after the inspection. Carson Dunlop is a little expensive, my wife likes to call it my "expensive date with Gord." But he is very thorough, detailed and knowledgeable. Well worth the price! (The price includes thermal imaging on top of the home inspection)

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Company Response

Hi Tyler,

We are glad that you enjoyed your "date" with Gord, we will pass on your compliments. Remember, as a Carson Dunlop client, you are automatically enrolled in our Carson Dunlop Homeowners Association which provides you access to savings on a number of home related products and services. You can give us a call or take a look at the back of you report for more information.

-The Carson Dunlop Team

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Carson Dunlop & Associates Home Inspection

Carson Dunlop is a leading consulting engineering company that has been completely dedicated to the home inspection profession since 1978. We wrote the Home Reference Book on home inspection and are committed to delivering exceptional customer service, one client at a time.

We understand that a great home inspection is just the beginning, so we created our not-for-profit Homeowners Association. Carson Dunlop clients are automatically enrolled in the Association FREE of charge and receive the following benefits:

• FREE technical advice for as long as you own your home

• Access to group savings on a variety of home related products like home insurance and a Home Protection Plan, our
warranty

• Free RecallChek report on appliance recalls

• $200 in free Maintenance and Repair

• $200 in free Heating & Cooling tune-ups

• $100 Gift Card from You Move Me

• $70 Gift Card from 1-800-GOT-JUNK?

• Eligibility for our unique HOME CARE PLAN, appliance repair insurance

CATEGORIES
Home Inspection
PRODUCTS
- Buyer's home inspections - Seller's home inspections - Condo home inspections - New home inspections (Tarion) - Commercial building inspections - Mould and asbestos inspections - Sewer camera inspections - Thermal imaging inspections - Wood-burning appliance (WETT) inspections - Energy audit inspections - Swimming pool inspections - Well inspections - Septic system inspections - Technical home audits
SERVICES
- Buyer's home inspections - Seller's home inspections - Condo home inspections - New home inspections (Tarion) - Commercial building inspections - Mould and asbestos inspections - Sewer camera inspections - Thermal imaging inspections - Wood-burning appliance (WETT) inspections - Energy audit inspections - Swimming pool inspections - Well inspections - Septic system inspections - Technical home audits
BRANDS
Carson Dunlop & Associates Ltd. CDW Engineering
STYLES
Not applicable
WEBSITE
http://www.carsondunlop.com/inspection
YEAR ESTABLISHED
1978
NUMBER OF EMPLOYEES
45
PAYMENT METHOD
Major Credit Cards - VISA or MasterCard or Certified Cheque or Money Order
LICENSES
Registered Home Inspectors, National Certificate Holders, Prof. Engineers, Consulting Engineers
MEMBERSHIPS
OAHI, CAHPI, ASHI, NRCan Licensed ecoENERGY Service Organization
LIABILITY INSURANCE
Yes
DIPLOMAS
We inspect homes and train home inspectors. We are a registered Private Career College in Ontario.
PROJECT MINIMUM
Not applicable
PROJECT RATE
Our prices are typically based on the age and size of the home.
WRITTEN CONTRACT
Yes
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