Canadian Choice Windows & Doors

Windows & Doors Installation & Service
Calgary AB T2H 2J7
Write a Review
Write a Review
Website
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

90%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars
Best of 2019 winner 7 timesBest of 2019winner 7 times

Reviews for Canadian Choice Windows & Doors

Average customer rating:
9.4 10 (2510 reviews)

Sort by

A-G
A-G
4 reviews North York, ON
9/10

Window Replacement

A few nieghbours on our street had their windows replaced with Canadian Choice Windows so the company was recommended by quite a few people and we were able to see their work in-person.

We had all of the windows in the house replaced. The windows look great, a great quality product at a competitive price (we had 5 other quotes). The ONLY complaint would be the fact that I had to spend hours picking up screws around the perimeter of the house. Apparently they were supposed to use a machine with a magnet to pick them all up (that never happened). Also, the installers broke a few plastic window coverings on the basement windows.

I picked up all of the screws... and the plastic coverings which were old, I simply considered them a casualty of renovations. I didn't even call the company to complain because my wife and I are generally very happy with the work completed. Although I'm sure Oleg would have done everything possible to make us happy if I were to complain, it wasn't necessary. The moral of the story is to make sure the installers clean up properly before you let them go.

Either way, I would recommend Canadian Choice Windows to anyone looking for new windows. 9/10 (-1 for the mess) Thanks for the great work!

1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thank you for choosing Canadian Choice Windows. We appreciate your review. We wish you happy holidays, and a safe, warm winter season

WAS happy...Brampton
WAS happy...Brampton
1 review Brampton, ON
3/10

Windows and doors replaced

In December 2009 the company installed new windows and doors in my home. I was impressed with the saleswoman (Marina) and the installer (Chris). This was however until I noticed that they failed to install one screen on a window. The next day I noticed and that's when the extremely poor service started. They have ignored my phone calls, ignored the Better Business Bureau and now I've spoken to a lawyer about small claims court. Such a small thing to fix, they seem to be perfectly willing to ignore their contractual obligations and are to be hoping that I'll just go away. Think two or three times before going with this company.

3 of 4 people found this review helpful.
Was this review helpful?
burlington 2389
burlington 2389
2 reviews Oakville, ON
8/10

Replace to upper cranke windows and replace front door

In september we had Canadian Choice windows come into our home and give a quote for 2 bedroom window and a front door. They came prepared the woman had a model of the window in small format to model how the window would look and how the different openings work. We felt Like we made a great decision going this the company.

Was this review helpful?
Company Response

Thank you for choosing Canadian Choice Windows. We appreciate your review. We wish you happy holidays, and a safe, warm winter season

Chris & Priss, North York
Chris & Priss, North York
3 reviews North York, ON
10/10

Basement and Kitchen Windows

My husband and I just bought a house and the basement windows were in really bad conditions. We knew from day 1 we needed to chance them as soon as we move in. We got numerous estimates, until I got Oleg, from Canadian Choice to come over. We told him we were working on a budget and showed him what needed to be done. He not only gave us many options of designs, but also was able to work well with our budget. He was very patient with us and answered all our questions. Then Igor came to measure the windows and he was also a very nice guy. I was impressed on how professional they are and how fast the windows were installed. I already recommended Oleg to my mother-in-law, who changed the windows in her house and to my coworker, who's having all the windows in her house changed. Both myself and my mother-in-law are very happy with our new windows and I'm looking forward for next year, when I'll have my side door and bay window :)

oh... almost forgot: they have a referral program as well. The incentives are great and they are very good in sending them to you.

I recommend contacting Oleg if you want a really good price for a great product!

2 of 2 people found this review helpful.
Was this review helpful?
Company Response

Thank you for choosing Canadian Choice Windows. We appreciate your review. We wish you happy holidays, and a safe, warm winter season

Homeowner looking for experts
Homeowner looking for experts
10 reviews Thornhill, ON

First Review

1/10

New windows

Beware. During the sales call, they promise the world. After they get your money and there are issues, they ignore you. Spend your money elsewhere. It's no wonder they have had 5 Better Business Bureau complaints in the past 36 months. Most of their windows competition (at least the reputable ones with comparable or better products) have far less BBB complaints.

6 of 7 people found this review helpful.
Was this review helpful?
Company Response

My name is Norman, I am president of this company. I am trying to improve service for all of our customers. We would be very appreciative if you could call our offices so that we could resolve any issues you have. Please also be advised that we do not have 5 complaints against us in BBB, but 5 resolved issues in BBB. We are always trying to improve our customer service, so if you have any outstanding issues please contact our office so that we may resolve them as soon as possible.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Canadian Choice Windows & Doors

Save thousands by dealing directly with a manufacturer! Canadian Choice Windows and Doors Inc. is a leading manufacturer of windows in Canada, serving Ontario. Canadian Choice Windows and Doors offers a huge selection of replacement windows including energy efficient windows, vinyl windows, casement windows, awning windows and bow and bay windows.

Canadian Choice Windows and Doors has been serving Toronto, Richmond Hill, North York, Markham, Mississauga, Oakville, Burlington, Hamilton, Kitchener, Cambridge, Niagra Falls and the surrounding areas as well as in Calgary, Edmonton, Winnipeg and Northern Ontario.

Why is Canadian Choice Windows and Doors your best solution for window replacement?

1. No Pressure Estimate: take your time & make informed decision

2. Save Money: Energy Star windows will reduce your energy bill by 30 %

3. Professional Installation: flawless installation and thorough clean up by courteous installers

4. High Quality: The highest quality windows in the industry, featuring foam injected honey comb structure.

5. Easy Financing: Financing solutions to fit anyone’s lifestyle

6. Maximum Comfort: low-E coating to reflect summer sun and retain winter heat with our Cardinal Smart Glass system.

7. Zero Maintenance: our windows are easy to clean from within the home and will never fade or discolor

Canadian Choice Windows and Doors is your smartest solution for window and door replacement.

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
replacement windows, vinyl windows, basement windows, casement windows, double hung windows, awning windows, custom windows, energy efficient windows, energy start windows
SERVICES
replacement windows, windows manufacturer, windows installation, custom windows
BRANDS
Canadian Choice Windows and Doors
STYLES
casement windows, vinyl windows, basement windows, garden windows, architectural windows, awning windows, double slider windows, double hung and bow and bay windows, classic, contemporary and modern styles are available.
SPECIALITIES
Factory-direct windows - save thousands by avoiding the middleman. Professional installation - our crews will install your windows on time and will do a thorough clean up of work area.
WEBSITE
http://www.windowscanada.com
YEAR ESTABLISHED
1976
NUMBER OF EMPLOYEES
70
PAYMENT METHOD
cash, cheque, Visa, MasterCard, financing
LICENSES
Better Business Bureau, CSA, Energy Star
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Lifetime warranty on all windows installed
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.