Burrard Vacuums

Vacuum Sales & Service
1812 West 1st Ave. Vancouver BC V6J1G5
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56%

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Reviews for Burrard Vacuums

Average customer rating:
9 10 (5 reviews)

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Luis from West Vancouver
Luis from West Vancouver
3 reviews West Vancouver, BC
5/10

vacuum cleaner

The service seemed helpful and pleasant but we were disappointed with the operation fo the vacuum cleaner we bought for our new condo. Granted it was not an expensive model ( it is called a Jack) but we have dark laminate floors and the vacuum's filtration is not effective and leaves debris that is visible on the flooring. Perhaps the higher end models they sell perform better.

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Company Response

Hi L,
Thank you for taking the time to write us a review! I'm sorry to hear you were unsatisfied with the vacuum you purchased from our store :(. Although in the right circumstances I believe the machine you chose is a pretty impressive little machine within the $50-$150 price range (**for reference this is a Johnny Vac "Jazz" model...but we can call it jack). It's super basic lightweight design, crushproof hose, telescopic wand and full size motor mock many features of the higher end brands for a fraction of the cost. However, when it comes to the more complex features like electrically integrated parts (for using motorized tools) and carefully sealed filtration then unfortunately it gets harder to get away the cheap route and you need to start looking into something built with much better quality control like a Miele.

If your still unsatisfied with your machine I would love for you to give me a call. I hate the idea of you leaving unsatisfied with your experience at our store, so I would be more than happy to go over your issue and come up with a solution! It would be pretty difficult to completely seal a system that hasn't been manufactured to such efficient standards....but maybe we could help you improve the filters somehow or upgrade your machine to something which had more emphasis in filtration standards integrated into the design?

Riki-Ann M
Sales Manager, BV&A

Alicia Hagman from Vancouver
Alicia Hagman from Vancouver
1 review Vancouver, BC
10/10

Vacuum cleaner

I recently purchase a couple of Miele vacuums, the most high end for myself and a lesser one for a friend. I chose Miele because of the excellent reputations of their products. I chose Burrard Vacuums because they are in my neighbourhood. I was so pleasantly surprised by the friendly, helpful and excellent service I received by Amin Behbahany. When the time comes for a new vacuum I hope they are still in business and I will highly recommend them to anybody I know.

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Jem in Vancouver
Jem in Vancouver
1 review VANCOUVER, BC
10/10

fix my vacuum

My vacuum was not picking up as it was clogged with items from the floor that were not suppose to go into the vacuum.
I took the vacuum to my local vacuum store, Burrard Vacuum to ask for assistance. The staff there were very interested in my problem and fixed the vacuum for me. I know it took over an hour to unclog the vacuum and yet it was of no charge.
I am grateful for small businesses that go the extra mile for their clients.
inBed Organics~Jem

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Kevin in North Vancouver
Kevin in North Vancouver
11 reviews North Vancouver, BC
10/10

Purchasing and Maintenance of a Vacuum

I wanted a very durable and functional vacuum when my old one broke down. I heard that Burrard Vacuums combined good pricing with excellent service, and since I've had trouble with servicing vacuums in the past, I went to check it out. The service was amazing. The people there really cared for me, and have serviced my vaccum (which i bought from them) well, over the last few years. I would highly recommend this company.

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John in Vancouver
John in Vancouver
6 reviews Vancouver, BC

First Review

10/10

Miele vacuum S4

This is a family owned business and the owner took the time to explain the different attachments and model types. He even demonstrated how the vacuum unit was durable by stomping hard on the unit. We decided to buy the S4 special edition that came with extra attachments without the additional costs.

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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Burrard Vacuums

Established in 1981. History has proved how most of the best products and businesses we see today all evolved from starting with the simple basics. Our family business started just as that in 1981, selling Filterqueen vacuums door to door the old fashioned way. As our experience grew so did ...
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