These guys collect their fees money month after month. If you have a problem, service is alsmost impossible to get. I had a keypad go bad last year and they sent a technician out to look at it. He tried to charge me 120 for the visit, TO CLEAN THE KEYPAD. It continued to fail of course, and then they wanted to chage me for a new keypad. Since then I have tried about 6 times to get a manual for the new keypad, which is always promised, but never delivered. This has been going on now for over 12 months. I can't even change a battery ont the system without problems and they can't be bothered to send me instructions on how to reset the system. This company is absolutely not referrable except as an example of where NOT to go for an alarm system.
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