This review is long overdue. I was in the market for window coverings for my entire home. I knew that I wanted something durable and stylish, but I didn't want to break the bank. A couple of friends recommended I contact Ryan at Allure Window Decor and I am so glad I did. From the first phone call he was so accommodating. He came early one morning for a consultation, brought all his fabrics and options, took a look at the house, listened to what we were looking for and made a recommendation. He could very easily have tried to sell me the most expensive shades on the market, but instead he recommended something just as stylish and just as good quality but for a fraction of the cost.
The shades came in so quickly and Ryan arranged to have them installed. The gentlemen who came to install the shades were just as professional as Ryan. They were so nice and friendly.
We ended up having a little issue with one of the shades, but Ryan was able to contact the manufacturer while on vacation and get it resolved for me. He did not have to go out of his way to deal with this while he was on a family vacation, but he did so without complaints.
The level of customer service was incredible and I get compliments on my shades from everyone who sees them.
Thank you Ryan and team!
- Company Response
Hi Marisa, thank you for the wonderful review. We truly value our customers and try to do everything we can to satisfy them. We know sometimes things don't go perfectly as planned and when it doesn't we try to work quickly to rectify.
All the best to you and thanks again for your feedback!!