Hardwood flooring throughout front hall and family room.
We were very dissatisfied with the installers that this company sent to our home. They cut the wood flooring inside our house and caused wood dust to travel all over our home. They did this even though the family room had sliding doors directly to the outside patio and it was early summer (so they wouldn't have been cold). The job was left incomplete and although they cleaned the surface of the area around the family room they were not concerned with the living room and dining room area. As most realize wood dust/shavings travel in the air. They did a poor job installing the flooring and were more concerned about leaving early. When we called the owner he sent someone out to talk to us, they said they would send someone out to fix the floor but no one ever showed. This went back and forth for some time, until the started ignoring our calls. In the end I had a cleaning service come in and thoroughly clean my home and another company fixed the floor. We learned a valuable lesson in not paying the full amount until we as customers are completely satisfied.
- Approximate cost of services:
- $7,000.00