Algonquin Property Services Inc

We had been using Algonquin on a weekly basis for at least 8 years. We were very happy with the service until two years ago when their key gardener, CHRIS, left. He was just fantastic and in my opinion, he made the company. Since he left, we were given crews that lacked in knowledge and workmanship and attitude, and we also noticed cut backs on our services such as weed control on grass and interlock, which we had pre-paid. A good week was rare, most of the time the property did not meet the standards to which we were accustomed. In two years since CHRIS left, we have lost a number of shrubs and bushes do to improper care, blooming on most shrubs has stopped, and all the natural shapes of the shrubs and bushes are lost. The last straw came when we lost two, and possibly a third, beautiful mature evergreens due to neglect - the trees were left to choke on wires that were placed around the trunks to keep then upright when they were planted. Their expertise that we apparently paid for should have alerted them to the fact that these should have been removed before this could happen but they didn’t. As a result, one tree snapped in half and toppled over, another is half dead (the trunk has grown around the wire), and as for the third, it is not known at this time if it will survive. I had complained many times to the company with little response, and no response at all to the lost trees. The only thing they did was cut off the lower half of the tree and took the whole thing away, leaving the huge trunk and root in the ground. They have since been fired, but have left us with the cost of taking down the remaining trees, removing the roots, and replacing them which will cost us thousands of dollars to do. De-stumping alone is $500. No response from Steve Bell the owner, who has proved to be extremely cowardly and arrogant. He has not responded to our phone calls and did not come over once through all our complaints to see for himself. We now have a new company that we are extremely pleased with. Don't give your business to a guy that doesn't know what he is doing and can potentially damage your property, whether it is commercial or residential. There are a lot of other GOOD companies to choose from.