A.A. Waters & Brookes Ltd.

Sprinkler Systems
20 Hanlan Rd., Unit #26 Vaughan ON L4L 3P6
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TroyC
TroyC
4 reviews Aurora, ON
2/10

Terribly run company

I can't even begin to describe my disappointment with this company. I had seen a few of their trucks around when I was considering putting in an irrigation system, and read some reviews and figured they should be good. I compared their quote to others, and although they were significantly pricier than every other quote I recieved, I leaned toward this company simply because of how long they had been in business. I figured that must be a good sign, and boy was I wrong. I won't get into every single little thing that they did wrong and unprofessionally. But I will say that I've never been so turned off of a company in my entire life. I couldn't even get them to finish the work that I had paid them for. Calls and emails were not returned. I switched to a new company to finish the job and take care of my irrigation system, and it's been the best decision. I am utterly a amazed that Alan and his company are still able to stay in business. Horribly unprofessional, tried multiple times to charge for their own mistakes, incredibly hard to get a hold of, and no idea how to speak to clients. The only reason I am giving them two stars is because of their service guys who do the actual work. The different guys I had come out were friendly and understanding. All of them even seem to understand my frustrations with Alan, as if they have seen these issues before. If you value your lawn, time, and money, I suggest you take your business elsewhere.

Approximate cost of services:
$5,000.00
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