After getting 4 different quotes from a variety of companies, we decided to go with Brock Windows to replace our old bottom-sliding windows in almost every room in the house. A couple years previous we had had our bathroom window and two back windows replaced by another company, and they did such a bad job I was very cautious on selecting a new company to work with. The installation fellow from Brock even fixed the bad installation job of the previous installer. The final result we are very happy with. All the people who were in contact with us were helpful, professional and pleasant. The initial quote was a bit more than some of the other companies, but I wanted to go with the guaranteed service and reliable reviews that I had seen so far. We are super happy with the work.
- Approximate cost of services:
- $5,400.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Hi Dessa!
We appreciate you relaying your lovely feedback on our HomeStars page.
We're very grateful to hear that after you acquired quotes from numerous companies; you decided to go with us based on our quality service and feedback you saw regarding other clients experiences.
Thank you for recognizing your appointed installer for his eagerness to correct the otherwise lousy job that was performed by another companies crew, and thank you also for commending everyone you had contact with throughout your project for their professionalism and pleasant demeanours from beginning to end.We're so pleased to hear of your happiness with your recent home renovation, and we'd love to work with you again in the future; have you any further window or door needs!