Replacement of 18 year old builder windows
Being in our home for over 17 years it was time to replace the builder units. they were drafty and would build up condensation in cold months. we chose Brock for its reputation for quality and long established business. Our first contact was with Salesperson Bill. he gladly spent the evening assessing our needs and educated us on what to look for in purchasing windows. showing us samples and how their manufacturers products are better. Shortly after we decided a service co-ordinator contacted us and gave us an installation date. Date was as promised around the 10 week period. on the day of the installation a 1 person crew came in and completed 7 windows. trim work was clean caulked and ready for paint. installer explained how to use windows. Crew worked carefully around carpeted areas laying down drop cloths . after job was done, areas were fully vacumned.
Our experience has been great and we are now enjoying quality windows that will last a long time.
windows are serial numbered so if you ever need to replace a pane they will have all the measurements already.
Great job Brock, thanks
- Approximate cost of services:
- $6,000.00
- Company Response
Thank you very much for this wonderfully detailed and perfectly explained overview of your experience with Brock!! We are so pleased to know that everything went according to plan and met your expectations! Mostly we're happy to hear that your home is warm & cozy again for you & your family to enjoy!! Thank you again!!