Installation was a nightmare. The installers did not know what they were doing - they compromised the existing frame of all 3 windows, chiselled away at it as apparently, the measurement they took was wrong. The same installers ! replaced the frames and re-installed the windows a month later. The custom made blind for one of the windows did not fit after the 2nd installation. I was amazed when the same 2 inept installers were back, to do the second installation - thought they would have been fired. I strongly suggest you watch the installers when they put the windows in and inspect when done - tell them that caulking is part of the window installation! Take pictures !
- Approximate cost of services:
- $2,200.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Hi Mrs.Moore, we are very sorry that your project didn't run smoothly. Our installation manager provided guidance to our installation crew to ensure that your project was completed properly. As well hopefully his assistance with your blinds helped to end things on a positive note for you. Again, we apologize for any stress we may have caused you.