Brock Doors & Windows Ltd.

I am pleased to write this review because I could not be happier with my experience with Brock Doors & Windows. From the initial consultation to the installation of the windows and doors, the staff at Brock were knowledgeable, experienced and professional. There were no surprises on pricing or on the quality of the windows and doors. The salesperson, Mark, took the time to inform me of the issues with poor quality windows, not to mention the costs of repeated replacements, and to explain why Brock windows were different, how they were built and why they were of such exceptional quality. Having suffered with drafty windows and leaking doors for too long, I was ready to put in quality products so I'm happy that Mark spent the time to give me the information I needed to make an informed decision. I fully understood why my existing windows and doors fared so poorly and why my new ones from Brock would perform so much better. The office kept me informed when the installers would come, first to measure and then to install. The installers, Mike and Shayne, were courteous, hardworking and respectful, both of my home and my pets. They protected the carpet and floor with drop cloths and removed their footwear whenever not on a drop cloth. They kept me apprised of how long the work would take and the agenda for the following days. They were even careful about the dogs not getting outside when they replaced the doors! They were professional and friendly and cleaned up after the job was done, both inside the house and out. I am extremely happy with my new windows and doors and have noticed an immediate difference in how warm my home now is. I would highly recommend Brock Doors & Windows to anyone needing new windows and doors! I would like to recognize the installers, Mike and Shayne, for their hard work, dedication to ensuring the installation was done well and for the respect they showed my family (and pets) while they were in my home! I've had other workers in my home but I can honestly say that Mike and Shayne were the most thoughtful, respectful and professional of all. They should be recognized for their efforts!! I am fully satisfied with all aspects of my purchase. I love my new windows and doors! Thank you for providing quality materials and quality service!