Brock Doors & Windows Ltd.

Mary from Etobicoke

Everything was great! The way they came into the house was excellent. They put down the mat, and put up the windows. A guy even shoveled the snow to get to one of the windows which I thought was great. I told my neighbours next door about the my windows because she might be getting some. I have some more windows in the back of my house which I will probably get replaced in a year or so, so I will be calling Brock Doors & Windows again!

ugene and his crew were phenominal. I do not use that word a lot in conjunction to services but him and his team are deserving of that word and many other words which define perfect.

From entering the house, to offering to take off their shoes each and every time- despite my having communicated to them the fact that I will have to clean the entire house anyways-they were kind enough to ask until I told them to leave their shoes on!

These are men who risk their lives—literally—passing up 300 pound windows up three floors to another strong pair of arms inside the house, leaving the impression that they could very well be circus performers in slow motion.

I see Brock divided into two parts. Part I: the sales. I think the sales people—and I will not mention my sales person- need better training in terms of specifics, I.E. windows, measurements etc.

How ever, the BEST part about this company is—not surprisingly the people who work the hardest—non managerial—and by this, I simply mean: Eugene and his crew.

Thanks Guys!

We purchased an older home and decided to replace the older windows before the winter months. Mike came to our home for an estimate and took the time to walk room-to-room with us and thoroughly review each of our windows. They were all installed at different times and the windows were made by various manufacturers - and Mike knew them all. He was so knowledgeable and explained all the different types we had, which windows needed to be replaced now and which ones could hold on for another few years. He provided us with options and a quote and we booked to have them installed. The installation went smoothly and the windows look beautiful. We trusted Brock to be the experts and they did not disappoint. We also appreciated the follow up calls after the install to ensure we were happy. I would recommend Brock for their knowledge, professionalism, quality and customer service - all a 10!

We had a wonderful experience with Brock Windows, had all our Bedromm windows replaced, great Salesman, the price was right and the Quality is superb, the installers were both very professional and personable.

They were polite and professional. They did an amazing job on our older home. They completed in one day and cleaned up well. When I called the office to check on my order, everyone was quick and we never had an issue finding out information. It was right at their fingertips. The crew leader Mike was very good, The whole team was great. Mike came back to finish when there was a shortage of supplies. He put service first and payment second.

Installation was done on the date.., Frank and his team were professional and cleaned up afterwards. They explained the product and offered suggestions for new windows Very pleased with Brock.

This is the second job with Brock and like the first job (all windows were changed in the house) the service, installation, and follow up was awesome. The installers were efficient and hard working, always cleaned up the work area before they left for the day Highly recommended

sales rep Steaven was very knowledgeable & helpful.
Gino& partner were very professional &extremely hard workers.
I would highly recommend them.
the entire team was courteous & friendly .
the windows are & look great.

Installation was well done and timely. Installer, Eugene, and his partner were very pleasant and professional. Product looks good and Eugene did a very good job of explaining features. Altogether, a most satisfactory experience.

I was very satisfied with the entire sales & installation process and would like to especially recognize Mike our sales rep, and Alex the installer. Excellent job guys! Much appreciated.