Brock Doors & Windows Ltd.

Windows & Doors Installation & Service
Brampton ON L6T 4X6
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Reviews for Brock Doors & Windows Ltd.

Average customer rating:
9 10 (2811 reviews)

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Private User
Private User
Private User reviews Markham, ON
10/10

replacement of windows on the front of the house

We replaced the windows in the front of our house (after 45 years).
The windows have really added to the beauty of our home both inside and out. We were particularly pleased with the installer - Stefan and his team. Not only did they do a beautiful job - but they worked very cleanly. As well as the windows themselves -the handwork done by Stefan and his team enclosing them in and putting on moldings was super terrific. We are now doing the windows on the main floor in the back of our house and are looking forward to having Stefan back to install them.

Approximate cost of services:
$17,000.00
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Company Response

Hi! Wow, that's a wonderful review. We're so glad to hear that you notice the increase in your homes appearance, both inside and out. We know that soon you'll recognize the energy efficiency they'll provide for you as well. Thank you so much for commending Stefan and his team for their work with your project. We look forward to completing your remaining windows, thanks again!

Roger Barbier in Thornhill
Roger Barbier in Thornhill
1 review Markham, ON
10/10

Front Entrance

After careful consideration of quotes given, I decided to go with Brock Doors and Windows. From the initial visit from the sales rep Kevin right through to the installers, Eugene and his team, I knew that I made the right choice.
They installed my new front entrance within three hours and their workmanship was absolutely amazing. The team was prompt, efficient and very organized and clean in their installation.
My wife and I are very pleased with the final product and have had several compliments from family, friends and neighbors. We would gladly recommend Brock with no hesitation.

Approximate cost of services:
$4,000.00
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Company Response

Hi there Roger! It's wonderful to see that after considering all the factors that go into a home renovation and all the possible companies you could go with, you chose Brock. We're so glad your experience was nothing short of excellent from quote to installation and after service. We are so glad you love the final product! Thank you for recommending us!

Gary in Whitby
Gary in Whitby
1 review Whitby, ON
10/10

Installation of new front and rear entrance doors.

We purchased our home in January of this year and realized both the front and rear entrance doors would need replacing. Our experience with the Michael Jr. in purchasing both doors was very positive, particularly as our rear entrance way required a custom-fit sliding door. Mark did a great job with installing both units. Several neighbours have positively commented on the front door unit.
Gary & Debbie G.

Approximate cost of services:
$7,200.00
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Company Response

Hey Gary & Debbie! We're so happy we could join you in making your new home truly feel homey. It's those personal touches that truly complete it. Thank you for commending both Michael Jr. and Mark for their job well done, we're glad that not only you, but your neighbors are noticing the beauty in it! We hope you enjoy them for a lifetime.

Sylvie in Whitby
Sylvie in Whitby
1 review Whitby, ON
10/10

All windows replacement

We recently had all our windows replaced by Brock. Steve, the salesperson was very helpful in his suggestions. The installation by Riza and Tony was very professional and went smoothly despite the difficulties as a few windows were in high-ceiling areas. They kept the place tidy and cleaned up everything. We are very pleased with the quality and the installation of our new windows and garden doors!

Approximate cost of services:
$0.00
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Company Response

Hi Sylvie! We're glad that you found Steve, Riza and Tony to be a delight all in their own ways, with their own personal touches to your project. It's great to hear you're pleased with the ending result of your brand new windows and beautiful garden doors! Thanks for the great feedback!

Allyson in Mississauga
Allyson in Mississauga
3 reviews Mississauga, ON
10/10

Patio door

Bill, the sales rep, was so enthusiastic about showing me the product and all the extra finishing touches Brock puts on their windows that I was sold from the start. He gave me time to think it over and came back, out of his way a few days later.
My installer Kemar was awesome - efficient, fast, friendly and even completely cleaned up afterwards (which is rare).
Awesome price and quality....can't wait to get the rest of my windows done with Brock!

Approximate cost of services:
$2,000.00
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Company Response

Hi Allyson! Thank you for commenting on your personal experience with both Bill and Kemar, they'll be so happy to hear. We're glad to hear your project went so well, we will be MORE than happy to join you on your next project!!

Janet in Toronto in Scarborough
Janet in Toronto in Scarborough
1 review Toronto, ON
10/10

2 windows in living room and l window in bedroom

I had a new living room window installed brick to brick on June l4, 2016. Was concerned about the fit of the window into the opening and as well the window was not closing properly. Spoke with Angelyka who arranged for Jim Weir to attend at my home and his explanation and confidence in the product allayed any fears I had about an improper fit. Jim arranged for Nick to attend 2 hours later. He identified the problem with the closure and it was remedied immediately. Nick also gave me hints on the best and easy method of making full use of the opening and closing of the window. Excellent after service.

Approximate cost of services:
$4,181.00
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Company Response

Hi Janet! It's wonderful to hear that Angelyka, Jim and Nick were all great helps in the organization and final completion of your project, and that it was all done in a very timely manner. If and when a concern is brought to our attention, we're always quick to rectify it. We're glad that in the end everything was done to your satisfaction, and that Nick took his time to explain and physically show you how to easily and effectively open/close your new window. Thank you for leaving us your feedback!

Private User
Private User
Private User reviews Waterloo, ON
10/10

Window replacement

We recently had window replacements with Brock Windows and Doors. The initial appointment was only going to review what the estimate would be. The Sales Rep Scott treated us with respect, advised appropriately and discussed what would work in our great room where the windows were to be replaced. Because there were shutters already installed he reassured us that the windows could be installed from outside without disturbing the shutters. We were so pleased with his professionalism we agreed to the quote and were given an estimated time frame. The windows arrived earlier than expected and Mike P the installer completed the work with an assistant who were both friendly and professional. They completed the job and the area was tidy and clean. Very pleased.

Approximate cost of services:
$3,000.00
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Company Response

Hi there! It's wonderful to hear that Scott treated your family with all the respect you deserve, as well as advising you as to what would be the best option for a window upgrade in your great room. We're glad your project was nothing short of excellent, and that overall, you're very pleased with the outcome! Thank you for commending everyone who worked with you to ensure your project went seamlessly and to your liking.

katieb in Hamilton
katieb in Hamilton
1 review Hamilton, ON
10/10

Window Installation

After consulting several different window companies, we met with Scott from Brock Windows. He was very personable and knowledgeable about windows, he suggested great solutions to our needs. The crew worked quietly and privately and finished the job in a reasonable amount of time. We would book them again.

Approximate cost of services:
$4,000.00
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Company Response

Hi Katieb from Hamilton, we're glad that after looking around for a reliable window & door company, you ended up choosing Brock! Thanks for commending Scott for his friendliness and knowledge regarding windows. Thank you also, for recognizing the effective and efficient work your install team provided for you. We would be more than happy to work with you again in the future! Let us know, thanks Katie!

Doug Rumble Mississauga Ontario in Mississauga
Doug Rumble Mississauga Ontario in Mississauga
1 review Mississauga, ON
10/10

Window install in Mississauga

My experience with Brock windows was a very positive one ! From the pricing through to the measuring and installation... was all done very professionally. The installation team did a fanatic job ensuring the widows were installed correctly, finished outside and trimmed nicely inside. The team came in with drop sheets for the house , upon completion , cleaned up inside the house and out... felt like it was their own home they were installing in! I would definitely recommend Brock for your windows and door projects.

Approximate cost of services:
$0.00
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Company Response

Hey there Doug! I'm very happy to see that you describe your experience as very positive. That is definitely what we aim for with all our clients. We're glad to hear that from start to finish your project was seamlessly done. We greatly appreciate your recommendation of our company, it means a lot! Thank you!!

Van Bruggen
Van Bruggen
1 review Toronto, ON
10/10

Brock Front Door Installation

The product is top of the line, highly engineered and aesthetically beautiful. Sandy Berkley knows his products and will provide excellent recommendations on design if you require. His installers are highly experienced. Eugene arrived on time, worked diligently, very clean and the door was installed perfectly. The doorbell wire was accidentally clipped and I was unable to connect it myself but I'm in the process of communicating with our coordinator Diane who will have someone come back out to fix that issue. I will certainly use them again for their high quality of workmanship both in product and install. Thank you again to all involved.

Approximate cost of services:
$2,750.00
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Company Response

Hello Van Bruggen! Thank you for taking notice of the quality of the products we offer. We're so happy you can see the beauty in them, we do to! Thank you for commending both Sandy and Eugene for all they provided for you, I will be sure to let them know how satisfied you are with them. That being said, regarding your doorbell- minor errors do occasionally occur but we're always quick to rectify any situation, as your happiness is of our importance. We're happy that your situation is being dealt with accordingly, and if you have any further questions or concerns to please not hesitate to contact the office at (905)791-2850! We would be more than happy to work with you in the future. Thank you for the excellent feedback!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Brock Doors & Windows Ltd.

Windows and Doors

Brock Doors & Windows Ltd. has a solid reputation for quality and craftsmanship in the home renovation industry. One of the first to bring vinyl windows to Ontario homeowners, Brock has always recognized that improved technology and quality materials can maximize your home’s heating and cooling efficiency.

Sales and Installation of Windows, Entrance Doors, Patio Doors & Hardware. Our Manufacturer, North Star Vinyl Windows, carries 100% Canadian Windows and Doors.

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
Windows, Entrance Doors, Patio Doors
SERVICES
Sales & Installation of Windows & Doors
BRANDS
North Star Windows & Doors
STYLES
Casements, awnings, single & double hung tilts, single & double sliders, bay windows, bow windows, picture windows, etc.
SPECIALITIES
Windows & Doors
WEBSITE
https://www.brockwindows.com
YEAR ESTABLISHED
1990
NUMBER OF EMPLOYEES
100
RETURN POLICY
Unknown
PAYMENT METHOD
Cash, Interac, Cheque, Visa, MasterCard, Financing (TD/Enbridge/Snap Financial/Wells Fargo)
LICENSES
Metro Licences
MEMBERSHIPS
SAWDAC, BBB, BILD, Renomark, Window Wise
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
None
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Lifetime Warranty
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.