Smart Tech System

Alarm Systems
Vaughan ON L4K 3W4
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HomeStars  >  Vacuum Sales & Service in Vaughan  >  Smart Tech System  >  Smart-tech "The worst service ever"
George in Toronto
George in Toronto
1 review Kleinburg, ON
0/10

Smart-tech "The worst service ever"

I had them replace my cameras. paid a lot for just 4 cameras and the recorder and I've had always issues with the system. A friend of mine came over and could login to my camera system without me giving him the credentials! That was the time I realized that my camera system was not secured by Smart-tech and everyone could log into it! They invaded my privacy and compromised my security. Do not trust this company.

Approximate cost of services:
$4,790.00
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Company Response

Hello Private User,
Thank you for your business in the purchase of our camera system. Customer privacy is our main concern, every camera system we install is set up on a user default password which was given to you at the time of installation. For your security, our tech's DO NOT install your password for obvious reasons. You're told to change the default password to you own password of choice later. Note: Because your friend was on your local Wi-Fi network he's able to scan and view your cameras, but this is not possible to view your camera outside of your local network. Hope that give you a better understanding.