Here is the final update:
This company is become very big with lots of staffs and heavy equipments so any order should wait for at-least 2-3 months. Even though they say they will do in few weeks they actually show-up after 2 months. Calling customer service is no avail as they just pass the message to Dave. You don't expect reply / response from Customer Service. Once they show-up they will finish the job. I agree with the comments that the staffs,Dave and Ray are very nice guys.
I think they are now more responsive as they get more negative feed-back (like this site) from the customers.
They are hard working people so we don't want to hurt their business.
I hope they will be more communicating with the frustrating customers as they paid advance but no hints when they will start the job.
- Approximate cost of services:
- $1,500.00