Pest Detective

Done very efficiently and courteously. The serviceman was on time and answered all of our questions

I contacted Pest Detective to report carpenter ant activity in my home. I contacted North Shore Pest Detective and left a message for a technician, who contacted me in a very short period of time. An appointment was arranged and the technician arrived punctually, presented himself professionally, investigated the situation and then explained it to me (in terms that I could understand) how the problem could be treated. He provided me with options for treatment and the advantage of one option over another. Once we decided upon which treatment I would pursue, he booked an appointment. On that date, he and another fellow arrived several minutes early. Lyle, the original technician, introduced me to his co-worker, explained the treatment procedure to me again, told me how long the process would take and went to work. The work was done in precisely the way it was described to me and in exactly the time frame I was told that it would be. I was very impressed with Lyle's professionalism and would highly recommend these people.

Rob was apologetic about being a few minutes late. But he was organized and completed the job quickly and efficiently.

Walked the perimeter of the entire house, crawl space and attic informing us of solutions and potential issues in the future regarding our pest control. Prices are competitive and workers are polite and knowledgeable. We are very satisfied with Pest Detective and will recommend them to everyone for pest removal.

The Receptionist and Technicians were friendly and professional and answered all of my questions thoroughly.

treated perimeter of house, carport and workshop. Explained the work to be done very thoroughly prior to starting.

Really friendly and enthusiastic guy. He went above and beyond the usual service and seemed to enjoy his work!

We had a mouse incident in our basement suite and when I called, they were able to come very quickly, and were really professional and friendly. They did the follow up in 2 weeks, and the problem has been completely eradicated. I couldn't be happier with the result, (because yuk) and the terrific service and the recommendations to prevent a recurrence. Would definitely use them again, but hope I never have to.

always on time , very nice people working for this company ,know the product , able to give advise

Had to hang scare eye balloons all around my house to keep the flickers from pecking the walls. Additionally they came up with the idea to provide a house for the flickers to keep them away from mine. They came on a Saturday and didn't charge because it was an update to a previous call.