First of all, I just saw rodent in my garage in August. I contacted my strata manager, so strata contract company booked appointment and sent Philip come to solve this issue. That guy come to my garage left couple drug boxes told us come back to see after two weeks. But in these two weeks I found rodent in my living room. after two weeks that guy come back and left another couple drug boxes in my living room went away, nothing else done just told us after two weeks back. One month past, rodents are still in my garage and living room. he did some hole repairs(Real works this time but four weeks past) at his third visit and promise there should not be rodent in my room. but after 5 days, I found rodents are still in my living room, so I text him come back to fix it, but many time that guy did not appear on appointment date. finally, he arrived on Oct 18th, fixed another two holes outside of my unit. Again, promise me there should not be rodent in my unit.. OK, I trust him. Unfortunately, I found rodents in my garage and living room again after about one month, so I contact him, but no response on text, hanged my phone call, totally disappeared.

The rodents' issues in my unit have not resolved at all from August about four months past. I am very disappointed on this situation. I have to pay for hiring another pest control company to fix these issues

A wasp nest that had to be removed immediately (very aggressive).
They came the next day and took care of it, quickly, efficiently and the tech was friendly.
The price was very reasonable and if needed in the future I will give Pest Detective a call.

I don't often take the time to express my impression of a service provide; be it technical, trades or service related. I had to with this company.

By far, Phillip from Pest Detective was the most impressive tradesperson I have ever had the pleasure of meeting. Kind, knowledgeable, keen to share his knowledge and highly engaged. As a hiring manager in the tech field I would be remiss to not acknowledge that Phillip would be an asset in any industry. That being said, the passion and understating that he exhibited during his initial visit / consult is a testament to not only his career but also his innate ability to communicate. That is a very rare commodity these days.

Well done Pest Detective. I understand why you are so highly reviewed.

Sincerely,

Jim

I had a car inspection done and s technician out traps in my car for rats. A month later the infestation is back and now the company wants me to spend another 125 dollars for a follow up. Not recommended.

If it's possible to make a rodent problem into a positive experience, Pest Detective's Oshoowa did it. Oshoowa was knowledgeable, personable and service-oriented - a pleasure to work with. He knew his rodents, their habits and habitats, explained his procedures, got on my roof, checked every nook and cranny of my older house and dealt with the interior basement area respectfully and effectively. The final result, after three visits? No critters left inside my basement. Thanks Oshoowa! I can sleep peacefully at night again. Highly recommend both Pest Detective and you.

Daryl & Lucas rescued me and my son. We had a horrible smell of dead thing in our home and couldn't use our furnace. They located a dead rat in the wall in my garage, removed it and the spoiled insulation. Cleaned all of the droppings, and bleached the area. They were both very professional and did a fabulous job. I was surprised at how low the cost was! Daryl & Lucas, you are our heroes!!!!!

Thanks Jason and the Team at Pest Detective for a Great Job. Detected the 2 Entry POints and successfully trapped the squirrels in a professional and humane manner over a period of 1 week. No Returns. All Clear. Everyone was really helpful.
Thanks, Tony..

Hired them for a wasp nest removal and everything went well. Diego was efficient and helpful over the phone. Andrew showed up to do the actual extermination and did so competently while demonstrating a pleasant and professional manner. Having chatted to Andrew as he was finishing up, my father later told me that he much preferred him to whomever it was we've called in the past, so this company is now our first choice.

We have used this company several years for ant spraying and have been satisfied with their service. However, this year the technician made unprofessional comments about having to come again to do a touch up spray. The technician's attitude only changed when we showed her where the ants were that she had missed spraying the first time around. Up until then, she was implying that we only called them back for a touch up when it wasn't necessary. Although this exchange was unpleasant, I will still recommend this company but not the technician that we had.

I have tried several pest control companies. Both well known ones and obscure ones and in each case I found them expensive and non effectual.
I was desperate (arachnophobia is no joke) and thought to try Pest Dectective as friends on Bowen Island swear by them. Thank God there is a branch in Surrey and Langley. Ken S. came out and after talking to my husband and I, he understood the severity of my phobia and went above and beyond in spraying and bombing my house. He then got rid of the terrible ant problem outside. He also helped our neighbours with their wasp in the attic problem. He also set up my house exterior spray program and looked after our mouse and rodent on-going control. When we moved to Langley I begged Ken to come and set up the same program in our new house. I am so happy and peaceful in our house thanks to him and Pest Dectective. Ken - you ROCK!!