Our furnace went out on a Sunday night just before Christmas around 9:00- he came out right away and rigged it so it would work through the night-- we had to replace the unit- but it was wonderful that he came (especially with three small children in the house!) and didn't charge us for the Sunday night call. We call him whenever we need anything.
Approximate cost of services:
$5,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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