Enercare Home Services

Enercare : Worst company to deal with.. Terrible experience that I had today where I enrolled into a protection plan , the technician showed up, performed the job , took my signature and after 5 -10
mins of leaving the house comes back and says that he made an error and that I have to pay 200 dollars extra The technician did not provide me an invoice and no pre-authorization prior to starting the work. I called up customer care and they were clueless and they said technician had not submitted the invoice so they cannot help so fed with the first day of plan, I cancelled the service right away Terrible and no professionalism

A cleaner blocked my toilet leaving the end of a toilet brush.... the first plummer was not able to solve it.. I called enecare again they sent a second technician the next day that was so profesional and helpful. Would recomend having enicare plumming protection.. It paid for itself for years just in this one service call.

Mr Nima was very courteous, professional and knowledgeable. Checked everything in detail and explained me everything he was doing and why he was doing it.
I would like to have him for future services and also recommend him for anybody else.

Had Enercare come in to replace my water heater that was way overdue. Noah & Tyler extremely polite and professional wit their work ethic. Never thought that good people like that were still around. Fantastic job well done!!

They charge you months after you have left the service and will not remove you from pre authorized debit services.

Service was exemplary from start to finish. The technician was able to adjust the eco thermostat to the proper requirements and was able to explain the system and its workings more clearly to me.

We have always valued the service and maintenance of Enercare for our cooling, heating, plumbing and Electrical.

Our high efficienct furnace boiler quit ['after hours', namely 5pm] one winter night. I called Enercare '24 hour' service number at 9:45pm, only to find out that they don't service at night!!! It is the middle of Feb abd we have NO HEAT! The earliest service call is 'between 11 and 3' TOMORROW! We have been an Enercare customer with a service contract since 1987 and paid them a lot of money [and bought this furnace a few years ago from Enercare]. Silly me thinking that the first time we actually need them [besides annual cleaning and maintenance] they FAIL US! wwe have absolutly nothing good to say about this company and we be researching ways to REPLACE THEM. Be warned!

Enercare staff was very professional, courteous and helpful. He checked the furnace thoroughly and briefly provided me a basic understanding of each major component's functionality. After his diagnostic, he concluded that there isn't any any problems which I raised which gave me a huge relief.

(I subscriped Enercare Heating Protection Plan annualy. The said inspection was included in the plan and so there is no charge to me.)

I lost my hot water pressure and temperature so I called in for a repair or to replace my water tank, the technician showed up and diagnosed the problem and checked out the whole system to be sure that it was the only issue for repair