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Drain Rescue is a privately owned residential and commercial plumbing company. The company was founded in 1997 and has enjoyed a steady rate of expansion, achieving a commanding presence within the service industry. Drain Rescue provides the highest quality of plumbing service and installation. Our industry-certified licensed plumbers, drain technicians …
The main drain in my basement was backing up and I needed help fast. I called Drain Rescue to come and take a look at the problem. They sent over Dwayne and he told me what the problem was and how I can fix it. He really took his time explaining it to me. The next day he had his crew there and they dug up my basement and replaced the pipe. Overall, I was very happy with Drain Rescue's work.
I have just had a service call to have my drain cleared. I have to tell you that Mike Parker, your technician cleared my drain quickly and cleanly. He was knowledgeable and well mannered. He cleaned up afterwards after ensuring that the drain worked as it should. I want to thank your dispatcher for arranging for Mike to leave the job he was working on to look after my drain problem. Based on Mikes service and the quick action by your office staff at your Barrie office, I will call your company again if I have any problems in the future.
Our drain in the basement started to backup, I noticed this at 10:30 pm at night. I contacted Drain Rescue ( Harris Plumbing North ) talked to Steve who was very professional he told me he would have someone come out right away (at my request). Jeff W. who was there in an hour. He explained the services that were provided and their costs and then after my thumbs up went to work quickly. Basically there was a tree root which was blocking our sewer drain to the street, Steve removed the tree root and also took a Video of the problem. He made recommendations and worked very hard approx. 4 hrs to resolve this problem for us. Thank you very much for your courteous service and professionalism.
My grandmother being elderly constantly has issues with the toilet eather dropping things in accidentally and flushing or just putting too much paper in. When it came to the sinks she would wash her hair and forget to use a plug so hair wouldnt go down causing problems with the pipes. Calling this company up they were pretty efficient, they got the job done and left in a sufficient amount of time.
Dear "R" in Mississagua Thank you for choosing Drain Rescue to resolve your Grandmother`s plumbing issues!We aim to leave the job area as clean as possible and done in a timely manner, leaving you our customer happy!
The undermount sink in our powder room was broken. I called Drain Rescue and Wayne came out. He had a difficult time getting the old sink out and since the lip of the new sink was a little wider than the old one, he had quite a bit of work to do to make it fit. He did a tremendous job. He left the bathroom very clean after his work. He was also courteous and professional. The lady who answers the phone has a wonderful manner and a great sense of humour. Wayne was at our home less than 24 hours after I placed the initial call. I can honestly tell you that if we ever need a plumber again, Drain Rescue will be our first contact point. I will recommend them highly to anyone else I find has a plumbing problem. Thank you.
Dear Rita and Ed, Upon receiving your phone call yesterday,I informed Wayne how happy you were with his work performance! He replied that you and your husband are Wonderful people to work for,thus making the difficult job much easier to deal with..Thank you once again Rita and Ed for your kind words and for making sure we recognised our Employee for work well done ! Sincerly,Sandra From the Drain Rescue Customer Service Team
I AM VERY PLEASED WITH THE WORK DONE ON MY HOME SEWER LINE.I HAD PROBLEMS WITH THE SEWER BACKING UP AFTER A HEAVY RAINSTORM AND SO I CALLED DRAIN RESCUE WHO SHOWED UP AS PROMISED THE NEXT DAY AS ARRANGED.WAYNE PUT THE CAMERA DOWN ,FOUND THE PROBLEM AND WE ARRANGED TO HAVE THE WORK DONE IN A COUPLE OF DAYS.THE WORKER CAME IN,DUG THE CLEANOUT PIPE UP ,REMOVED THE DEBRIS THAT CAUSED THE BACKUP AND INSTALLED THE NEW BACKWATER VALVE.WHEN THE WORKER LEFT THE HOUSE IT WAS AS CLEAN AS IT WAS BEFORE HE ARRIVED NOT A BIT OF MESS FOR US TO CLEAN UP MY WIFE AND MYSELF WERE VERY PLEASED WITH THE WHOLE PERFORMANCE AND WOULD HIGHLY RECOMMEND DRAIN RESCUE TO EVERYONE. THANKS AGAIN GUYS FOR A JOB WELL DONE.
Hi Terry, Thank you very much for your Kind words,We here at Drain Rescue strive to provide excellent customer service ...from the ladies in the call centre /dispatch office ,right to Our drain technicians ,plumbers and site crews that work directley with you Our Loyal Customers ! Not every day do people take the time out of their busy schedules to show appreciation for services provided or recognise an Employee for work well done!I assure you we will definatley let Our Employees who work at this location know how delighted you are with the services provided.
They came to fix my clogged toilet and ended up also fixing our drippy faucet. Very pleasent attitude and very quick and efficent. I would highly recommend to friends and family with confidence!
Nicole Parsons in Hamilton Nov 09, 2011 Review Guidelines Why am I seeing this?
Thought my house was fine, but when I was about to fix up my basement I found a problem with my drains. They came in and finished job quickly. Left my house clean. Very friendly. No problems at all.
Thanks so much, we have perfected our technique and are able to get the job done quickly with no headache for our customers. Every time we are on a call we out perform our competition with some of the most courteous and professional plumbers around. We hope you like the clean fresh carpets as a our gift! Drain Rescue Team
My tenant Called Drain Rescue for a leak in the kitchen sink, he was told he needed a new faucet, He went and bought his own faucet to save some money,because their faucets are way over priced,he was charged $429.40 for LABOUR only to change a faucet!!!& the bill was passed on to me to pay ofcourse as a landlord. My tenants moved out 10 days later and the house was vacant for 2 months, the same faucet leaked and I called drain rescue to come and look at it, ofcourse they came and said it was something else; when it was the exact same sink/faucet/drain, they wanted to charge me $289+tax, I then questioned the $429 charge to change a faucet and if it was including leakage as it clearly stated on my invoice and the plumbers answer was that the charge is also for advertising not only for the change of faucet & he refused to repair it again & walked away, I called the company and asked to speak to the manager,I was transfered to a voice mail and left a message & nobody returned my call . I then called another plumber, he came within 1 hour and charged me $60 as it was a 10 minute job and only needed some paste around the drain, so the water wouldn't come out & leak. Do yourself a favor if you don't want to spend an arm & a leg for a plumber by STAY AWAY FROM DRAIN RESCUE and your better of calling a local plumber for the classifides, hope this was helpful.
The reviews on this page are the subjective opinion of the Author and not of Home Stars Directory Inc.