Hired Skyline Roofing in late fall 2020 for a new roof.
Early 2021: Had to contact Skyline due to a massive ice dam. They removed the ice as the ice dam was caused by Skyline not cleaning the eaves after our roofing job.
Early November 2021: Discovered Skyline Roofing installed incorrect roof vents for exhaust ductwork. Rather than roof vents with a flange to support the exhaust pipe, they installed roof vents meant for air flow only and attached the exhaust duct with one screw. When informed of this, Skyline admitted they had, in their words, "made a mistake", and installed proper vents.
Late November 2021: Discovered 2 large area roof leaks. Informed Skyline Roofing and they identified these leaks as coming from the roof ridge vent, which was installed improperly by Skyline, and they agreed to rectify the issue. The installation was so poor, daylight could be seen the complete run of the ridge vent.
Early February 2022: Repeated missed promises/excuses by Skyline resulted in our informing them we were hiring another roofing company to fix their deficient work and would be presenting Skyline with that invoice for full payment. Skyline agreed. This work was professionally completed February 18, 2022 and Skyline received the invoice the same day.
April 11, 2022: Legal representation contacted Skyline Roofing demanding payment for roof repair work, payment agreed to by Skyline. Skyline paid April 25, 2022 only after repeated requests from us.
Given our experience with Skyline Roofing it should come as no surprise we would not recommend them for any service they offer.
- Approximate cost of services:
- $7,800.00
- Company Response
Hi Kevin,
We apologize for any inconvenience we may have caused. We have rectified the issue & are working to make sure this does not happen again.
-Skyline