Robert from Templar was excellent. He really helped us out at the last minute... he came out on the day of New Year's Eve to take the sample then drove the sample (actually 5 samples for the one cost) to the lab so that we could have our results as quickly as possible. We had turned the furnace off in case there was asbestos. There was no asbestos. We have now discovered ANOTHER layer of tile underneath the first 4 layers. Robert has taken another sample - I have a bad feeling that it will be asbestos. If that's the case I have no doubt that Robert will take care of the removal with the same speed and professionalism as he has taken with the sampling. The cost has been very reasonable... well worth it. And great peace of mind.