I am very pleased that I made the right choice by going with North Shield.
Everything from the beginning was very professional and transparent.
Whatever is advertised in the website, I experienced, starting from the first contact person of the company, Alex, a knowledgeable and resourceful employee, who not only knew how to show to the customer the real value and the high quality of their products and services, but he was very receptive in terms of accommodating the customer, and meeting his special demands.
Everything from the first contact and all the other steps, including the August 07, 2019 date of the installation, was characterized from the correctness and punctuality.
The team came on time and within 3 hours finished every thing, with a good quality of work, not any single sign of damage, and leaving behind a very clean room, like never was done any work.
Very professional team, communicative, double checked with the owner for any damage, and explained in detail the usage of the new window handles.
I certainly will use North Shield for any window or door replacement in the future, and I strongly recommend this company to any homeowner who wants to have a good quality of work with a reasonable price.
Toronto on August 07,2019
- Company Response
Thank you so much for your detailed review. It is very important for us to make sure that our customers are happy and that the work is completed as promised.