I was referred to Patton Home Improvements (Wayner Trough Covers Canada) by a friend who was very satisfied with their work (patio door install). I was very leary as I had a few bad contractors in the past. I contacted Larry Patton to meet him, go through the work I had wanted done on my house / get a quote. I wanted new vertical siding around the whole house, exterior insulation, the windows replaced, front screen door replaced, a doorway removed and a patio door installed where a larger window had been. Right from the start I was impressed with his conduct and professionalism. He showed up when he said he would and was down to earth. I truly appreciated that he didn't attempt to up-sell me on anything, respecting what I said I had wanted done and the colours I already knew I had wanted. He provided me valuable input but treated me as a human being versus a "cash cow" like other pushy contractors just out for money. Larry was quick to respond to any questions and concerns that I contacted him about. Larry's team arrived when they said they would to do the work. The guys were amazing! I couldn't believe the strong work ethic these guys had, they worked hard from the moment they arrived at my house till the end of each day they were there only stopping for a brief lunch. The guys were friendly, knowledgeable and professional. They truly went the extra mile. They even tidied up around my house before they left for the day. You could easily see that the guys enjoy the work they do / take pride in it & they have a great rapport with each other. It was a family atmosphere and I truly appreciated it. Seeing my house transform from it's older state (downtown Hamilton war time home) into this new beauty was a wonderful experience. Despite the minor surprises that comes with older home renos, meddling neighbours and another failed contractor trying to tell them how to do their job the team was amazing & professional through it all. Everyone who stopped to comment on the house including our postal worker and a city bylaw officer has said that it's the nicest house on the street now! I did have to laugh as a different company replacing / capping windows on a different house came over to examine my house windows after Larry's team left to see how Larry's team had done it! lol I'm truly impressed with the beauty of Patton Home Improvement's work. They have definitely increased the property value of my home. My house has turned out better than I could have imagined! I highly recommend Patton Home Improvements (Wayner Trough Covers Canada) and will definitely be using their services again!
- Company Response
Thank you for the great review. The guys really enjoyed doing the work on your home. We take a lot of pride in our work and the way we do business. It is a business relationship between homeowner and our company and it should be a great experience for both. Yours was exceptional. Thank you for having the confidence in our company to do the work on your home. It looks fantastic. Thanks again and look forward to working with you again on your next project.