The gentleman who attended was extremely courteous and professional and fixed the problem with no issues. The cost however is outrageous and extremely higher than the competition. I called ahead and asked for a price, I gave them the exact description of the job and the only fee they explained was the $70 visit fee. I assumed the price would be very similar to the other quotes I had gotten which were around $300. The gentleman showed up and explained the costs, which are a flat rate and could have been explained over the phone, and I was looking at over $550 on top of the $70 visit fee. Of course at this point I'm already out the initial fee and had left work to let this gentleman in and was in a hurry to get back so I didn't have much option other than pay the ridiculous price. This is definitely a well thought out scam. Definitely will not recommend to anyone else.
- Approximate cost of services:
- $648.00
- Company Response
Hi Casey, thanks for sharing your concerns with us. We are happy that you enjoyed the quality of our work and, of course, regret that you feel like you felt that were taken advantage of. We assure you that it is not our intent to make our customers feel this way. We've passed your concern over to our Care Manager (John) for further investigation.