My friend left for Korea and left me $200 for the movers. he had called them earlier and the estimate he had gotten was about $120 for, for $40/hour clearing out a room he had in a condo. There was a single bed, 2 desks and about Due to scheduling conflicts, i had to request the movers to pick up the items at 1 on the 30th, store them in their facilities for 2 days and meet them at the new address on the night of the 1st. Once they arrives, at 2:40 instead of one, they gave an actual estimate of $340, as opposed to the initial phone estimate of $120, with a minimum of 4 hours and an extra 2 hours if storage was required as it required them 2 hours to reach their storage facilities. Like the review above, the elevator was booked for 12-3 but lucky was able to be moved to 3-4:30. After they loaded you items did the hidden fees really add up. $40 dollars for a 'long walk' which was literally a 20 second walk from the elevator to the truck. The cost of the storage, which was told on the phone and before the move to be $100 magically became $120, with the tax coming up to $52. On the day where the items were to be moved in on the 1st, they demanded another $160, another minimum 4 hours. After negotiating, the price of $100 was agreed upon. The movers moved the 2 desks (the bed frame was too big to fit through the stairs and they didn't no posses the tools to take it apart) and after dumping the rest of the items on the front lawn, made a hasty escape while i was rearranging the bags. The total time that was paid for was 6 and a half hours; the time they actually spent moving the stuff was closer to 2 hours, if that. The estimate on the phone, $120, ended up being $552. Not only is this company unreliable, they are also dishonest and unethical. I would not recommend this company to anyone.
- Approximate cost of services:
- $552.00