Mike

A big thank you to Rajan, Mesh, Kai, Aaron, and the rest of the gentlemen at Ideal Stairs who worked tirelessly to complete the installation of hardwood floors & stairs in our home. Rajan and Mesh were really fantastic. They were very accommodating when it came to outlining the specifics of the job, going over any potential uncertainties, and ensuring that everything would be completed in a timely manner. We came in with a rush job with a hard deadline, and they outpaced it right from the get go. Their experience in this sphere really came through, and I cannot praise their professionalism enough. Rajan, in particular was very much involved throughout the entire process. In addition to being on site very often to inspect and ensure quality control, he always did us the courtesy of keeping us in the loop via telephone at regular intervals. Really great customer care! Kai, who was directly responsible for the installation of our flooring was exceptionally hard working and we're really ecstatic about how great everything looks. So a big thank you! We really appreciate all the effort that you put into your work! All the guys who came were polite, approachable, and displayed the utmost professionalism. They were particularly accommodating when it came time to shift the innumerable household objects to and from, zone to zone. Throughout the job, we did have a few change requests, and like any large job there were a few spots that needed a bit of extra attention, but I'm happy to say that Rajan personally saw to it that every single one of our concerns was addressed and taken care of to our satisfaction. I would highly recommend Ideal Stairs (and Floors!) to any prospective customers, and it is more than likely that when it comes time to redo the basement that I will be calling on them once again. Thanks again to the team at Ideal Stairs!