We purchased a Manhattan hot tub from Recreational Warehouse (International Pool and Spa) in 2006. I was very impressed with the quality of the hot tub and the service we received. They offered us a class to attend to show us how to take care of the tub not just externally but also how to maintain the water chemicals and what to use and when. We did our homework with the various competitors and were really happy with what we saw with this tub. It has been a great purchase, and for the very few times it seemed like something was wrong the service team have been very quick to address and rectify the situation.