Jim in Waltham

I bought a lifetime warrenty from leaks electric hot water heater some time ago. It has required new elements only 2 times in 14 years. The sears 800 line told me on the phone how to change the elements when the repairman could not get to the house for 2 days. It worked. It is the best heater and repair service I could imagine

The installer for these Anderson high end sliding glass doors used the 'escape clause' meaning he found some added repair work needed and doubled the charges for installation.. In the rain he asked me if I wanted to continue -- if not he would leave me and two gaping holes in my house.