Reviews

10/10

Date of Job Jan 28/2011 We currently are renovating our entire house including the basement. Part of this renovation included insulating our basement walls. In early January Andrew (President of Foam Factor) came to the house to quote on our job; his was one of three quotes we got. The other two quotes were also from Homestar companies. While the representatives from all three companies were conscientious and professional Andrew brought just a little bit more to the table. Specifically in early January when we were framing our walls Andrew made suggestions on how we should frame the walls to get a better result. In the course of our conversation I shared with Andrew that both my wife and I were leery of spray foam insulation because a spray foam Insulation Company out of Niagara Falls (If you do your homework you will find out who they are) caused a fire that destroyed my previous house in May of 2008. Andrew is involved in the regulatory body that oversees reputable spray foam companies and he told me (where the insurance adjusters couldn’t) what caused my fire. He told that you can’t put any more than 1 ½” of foam at a time because of the heat that it generates. The fact that he understood his product and his industry put both my wife and I at ease. In terms of the timing of our project Andrew was able to accommodate our schedule on very short notice and his application technician Greg was both capable and courteous. Lastly Andrew’s quote was very competitive so I would not hesitate to refer both friends and family to Foam Factor. Sincerely, Clint Harder North York, ON

Approximate cost of services:
$4,000.00
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Company Response

Clint, thank you for your review. We sincerely value all of our feedback so that we can continue to improve or validate that what we are doing is good. Your story of what happened at your old house gave us extra motivation to regain your trust in our Industry. We are passionate about 2 lb. Closed Cell Spray Foam and we are always working to advance our Company and the Industry as a whole.