Beth in Halifax

I wish I had read these reviews before shipping with Trillium. I shipped from BC to NS and throughout the process the company has been vague about when I might expect the goods to arrive. First I was told 10 days, and then 14 + days, and now it has been nearly a month and I am still waiting for my things. When I called the company to address this, the relocation planner was passive aggressive, and belittling. She did not respond to my concerns. I don't think that it is unreasonable to expect a company to be able to tell it's customers up front what to expect when using their services.... Don't ship with Trillium.