Reviews

6/10

Les was nice enough but he was slow and my husband and I had to assist in the repairs as the project would not have been completed in time. Les has a fun personality but I would rather him invest his time in getting the tasks done efficiently than socializing with us as we have to pay by the hour.

2 of 2 people found this review helpful.
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Company Response

Hi, Michelle, this is Les the Handyman. As you know I have a reputation for doing excellent work and I do everything within my power to keep it that way. But I am so sorry to hear that you were not happy with the "speed" in which I did your work. Could you please remind me what I did for you as I have worked for 11 Michelle’s in the past few months. What was it about my work which was "slow." I don't do anything slow, and people who know me even wonder when I sleep because I am always on the go and always am trying to give the best value to my customers, because I am not the cheapest handyman.

What amazes me even more is the fact that I situate all the tools in my van to minimize the time it takes me to get them and I allow customers to help me because they have fun. And part of that fun is communication. But if I communicated too much I am very very sorry. Please respond to me as soon as you can because I already can't sleep and I do not want to worry about you.

9/10

After receiving 4 quotes to waterproof our basement, Jonathan was not only the least expensive quote but also the most thorough in his analysis and investigation of the issue. The implementation of the project was quite seamless and the guys were very considerate, kind and knowledgeable. I will definitely recommend Dry Shield to others.

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Company Response

Thank you Michelle our team at Dryshield is thankful for your business and we appreciate your review.